How can I get a central.sophos account closed?

Question

Our organization has stopped using sophos central, and sophos in general.

When I reached out to support to close the account, I was asked for a current license number, but the license is expired, because our organization has stopped using sophos.

How do I close the account?

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Karlos · Answer

Hi Ron, 
 You would need to reach out to our Customer Care team instead of Support for your request. You can reach them via phone: support.sophos.com and select your region under Critical Cases for your local number.