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Sophos NetExam Training login issue

Greetings I am Blake Larsen and my username is

I'm having issues logging the Sophos NetExam. I get directed here after selecting start my training in the Sophos partner portal, and enter my username and the same password that I have for Sophos. The prompt it gives me is "info Login failed" with only the abbility to close or hit "ok". 

I can be reached via email at 

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