Hello,

We are looking to make changes to how posts that are marked as answers are shown in the thread. Please evaluate the two options below and let me know in the comments (or in a private message) which you prefer, and any other feedback on this area.

Current Implementation: 

Currently, the thread can be sorted by 'All Responses' or 'Answers Only'. All answers, both verified (green) and suggested (orange) will show in 'Answers Only'.

Future Implementation:

The 'All Responses' and 'Answers Only' sort section will be removed. All suggested and verified answers will be pinned to the top of the thread. All other comments will still be available after the pinned answer posts. This post will be updated with a mock-up once available but you can likely picture it.

Thank you,

Bob Ianson | Sophos Community Manager 

Parents
  • Stay with the current implementation. Context or Multiquestions answered like lferrara and BryonAdams posted are helpfull. Or if you have to change something. Pin the answers on top, but also leave them in their thread position to help with context.

Comment
  • Stay with the current implementation. Context or Multiquestions answered like lferrara and BryonAdams posted are helpfull. Or if you have to change something. Pin the answers on top, but also leave them in their thread position to help with context.

Children
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