Customers might be unable to connect with us via the Sophos Malaysia Support Hotline number. Our teams are actively working on a fix. In the interim, we request customers to use the backup hotline number - +65 3157 5922 (Singapore) or raise a support request at https://support.sophos.com/.
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I am unable to add an AP6 to a site "malaysia".
( Pasir Gudang, Johor, Malaysia )
If i select this location, no accesspoints are availeble ... or AP's added with a different (german) location are removed.
Ideas why?
Are the AP6 devices pre-located?
Hi dirkkotte ,
Thank you for reaching out to the community, APs come in different SKUs. FCC for US, ETSI for Europe and rest of the world. So which SKU have you purchased ?
You are configuring on Sophos Central right ?
Thanks & Regards,
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Vivek Jagad | Team Lead, Global Support & Services
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