External FQDN

Question

Hi, 
 I don't understand the function of the External FQDN. What is the target? 
 EG: 
 Internal ressource: SOPHOS SUM should be available via ZTNA Internal FQDN/IP: 192.168.178.123 External FQDN: ??? At the moment it doesn't have a external FQDN because it isn't accessible from external.

LuCar Toni · Accepted Answer

External FQDN simply means: Why are you using in your application to connect. 
 For example: If you have a RDP Session, you will use as a external FQDN: rdp01.domain.com. You open a RDP session, connecting to rdp01.domain.com and the agent will route this to the Gateway. The gateway will then use the internal FQDN to reach the resource. 
 For Agent Resources, you do not need to create a FQDN DNS record. For Agentless Resources, you need to create the FQDN in your DNS.

External FQDN

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