I've switched over from the USG to the XG firewall, and one of the remaining issues I've ran into has been with DDNS. I used ZoneEdit for DDNS and is one of the options when setting up DDNS. However, when I setup the DDNS, it always gives a failure of "Unknown Error". I have it pretty much setup as it was on the USG, which was working fine.
For DDNS setup, I tried the following steps:
- Network -> Dynamic DNS -> Add
- Hostname: FQDN (example: ddns.test.com)
- Interface: Port 3 - xx.xx.xx.xx
- IPv4 Address: Use Port IP
- Service Provider: ZoneEdit
- Login Name: <zoneedit username>
- Password: <zoneedit password>
I've also tried setting it up using "NATed Public IP" rather than the "Use Port IP", and neither work.
On the Dynamic DNS page, I simply see the following notifications:
- Last Update Status: Failed
- Failure Reason: Unknown Error
When I check the Logs and look under SYSTEM, I see basically the same error:
DDNS Update for host <ddns.test.com> was Failed. Last Updated with IP: 0.0.0.0. Failure Reason: Unknown Error
What am I missing in order to get ZoneEdit DDNS to work on the Sophos XG?
Thanks for any help!
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