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Playstation 4 unable to download updates.

DaveEisel

Sophos XG Home set up.  Game updates start to download, but then quit.  What type of set up do I need to allow downloads.  Traffic shaping is configured optimize for real time.  Static IP address is configured on the PS4.

Thanks!



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  • 0

    I have made a new rule for my gaming devices and put it above the "general" LAN to WAN rule. When i turn off "scan http" on the general LAN to WAN rule it's ok. 

    But the LAN to WAN rule for the Gaming Devices (selected on MAC address) doesn't work. Any ideas? What am I doing wrong?

     

  • +1 in reply to Tim Schillemans
    Tim, Firewall rules using MAC address do not work yet. I would suggest to create an exception for the URL your play station is using and it should work. Let us know. Thanks
  • 0 in reply to lferrara

    Hi Luk,

    I managed to get it working (download and upload for the PSN network).

    Your tip helped me to combine it with another post already here in the forum.

     

    How to get it managed in an XG-series:

    Go to Protect > Web > Exclusions

     

    And add "Matching URLs":

    ^([A-Za-z0-9.-]*\.)?playstation\.net/

    ^([A-Za-z0-9.-]*\.)?playstation\.com/

    ^([A-Za-z0-9.-]*\.)?playstation\.org/

    ^125\.199\.254\.51

    ^198\.107\.*\.*

    ^184\.84\.65\.*

    ^173\.230\.216\.*

    ^50\.19\.100\.125

    ^209\.251\.*\.*

    ^([A-Za-z0-9.-]*\.)?loris-e\.llnwd\.net/

    ^([A-Za-z0-9.-]*\.)?playstation\.de/

     

    After enabling this exception, it worked.

    Greets

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  • 0 in reply to lferrara

    Hi Luk,

    I managed to get it working (download and upload for the PSN network).

    Your tip helped me to combine it with another post already here in the forum.

     

    How to get it managed in an XG-series:

    Go to Protect > Web > Exclusions

     

    And add "Matching URLs":

    ^([A-Za-z0-9.-]*\.)?playstation\.net/

    ^([A-Za-z0-9.-]*\.)?playstation\.com/

    ^([A-Za-z0-9.-]*\.)?playstation\.org/

    ^125\.199\.254\.51

    ^198\.107\.*\.*

    ^184\.84\.65\.*

    ^173\.230\.216\.*

    ^50\.19\.100\.125

    ^209\.251\.*\.*

    ^([A-Za-z0-9.-]*\.)?loris-e\.llnwd\.net/

    ^([A-Za-z0-9.-]*\.)?playstation\.de/

     

    After enabling this exception, it worked.

    Greets

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