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How to block Teamviewer using Application Filter

Supporto Tecnico1

Hi,

i try to block Teamviewer applying a specific application filter to my LanToWan rule.

I select Teamviewer Conferencing and Teamviewer File Transfer as Application filter criteria.

Team Viewer is still working. 

I check the patterns which are all updated.

Searching in Sophos Community i didn't find any indication which can help me.

Can someone show to me how can i block Teamviewer?

Thank you in advance



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  • 0 in reply to rfcat_vk

    Hi Ian,

    i find the solutiion visiting the community portal, under this Knowledge Base page:https://community.sophos.com/kb/en-us/123078

    In the past days i tried to use a logical way of thinking. I have a lan to wan rule and i applied to it the app filter i create. I thought this was the logical way to use the block of applications.

    The KB i found explain the way is to add a new firewall rule, in which you need to accept and don't deny the use of the application filter. I create this new rule and i give to it the top position. Then i add the filter and i was able to block Teamviewer in my LAN.

    In this way all my traffic was blocked. So i push the rule at the last position of my rules group and the game is done.

    Sophos Knowledge Base is a good way to find solutions. Just one suggest for the editorial staff. For me the Community homepage is not friendly and doesn't give access immeditaely to these good informations.

    Thank you for your help

    Claudio

  • 0 in reply to Supporto Tecnico1

    Hi Claudio,

    that doesn’t quite make sense to me because there is no teamviewer application in the XG list.

    what did you use for teamviewer in the application policy?
    ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hi Ian,

    i use TeamViewer Conferencing and TeamViewer FileTransfer.

    Claudio

  • 0 in reply to Supporto Tecnico1

    I will try them on my ipv6 policies.

    ian

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hi,

    removed my firewall rule and all the FQDNs I created, added the two applications. Result unable to sign in using the signing panel, but f you click on the pilot url at the bottom right of the team viewer page you can login.

    I will add my block firewall back and see what happens.

     

    Ian

    The application filter blocked the IPv6 traffic and firewall rule blocked the IP4 traffic.

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hi,

    I added my reject firewall rule and I can get the teamviewer management console but no further

    I might have been little hasty with my test after the firewall rule was added, I cannot access the login pages anymore using the application  to create a new sign.

     

    Ian

    This is failure in both IP4 and IPv6 connection attempts.

    XG115W - v20 GA - Home

    XG on VM 8 - v20 GA

    If a post solves your question please use the 'Verify Answer' button.

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