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XG 17.1.0 GA firmware upgrade breaks MTA

NH1

I have just tried the upgrade to 17.1.0 GA firmware version, but it breaks MTA.

On the main screen comes up with MTA service DEAD.

Tried reverting to Legacy mode and then back to MTA mode, but that didn't work.

In fact in legacy mode it then reported service SMPTD 'stopped' and one other service I cant recall at the moment.

I see there was a related bug fix in the beta 2 version so thought it would be OK.

But caution if you rely on MTA.

I have reverted to MR8 for now.



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  • 0

    Hi NH1

    You should console to Sophos XG and check MTA log with command line:

    tail -f /log/awarrenmta.log

    find error and troubleshoot.

    - XG v17 Technician Certificate -

  • 0 in reply to Huy Vu

    I did try to manually start the service from the console with "service awarrenmta:start -ds nosync", but it threw an error, a 503 or something like that I think.

    I should have paid more attention but needed the MTA to be working after being down for the upgrade.

    I am no expert, so the reversion to MR8 to get everything working was the best approach, will wait for a better time before I try again.

    Post was really for the information of others who may also be reliant on MTA.

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  • 0 in reply to Huy Vu

    I did try to manually start the service from the console with "service awarrenmta:start -ds nosync", but it threw an error, a 503 or something like that I think.

    I should have paid more attention but needed the MTA to be working after being down for the upgrade.

    I am no expert, so the reversion to MR8 to get everything working was the best approach, will wait for a better time before I try again.

    Post was really for the information of others who may also be reliant on MTA.

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