Can see we can now op for this but cant find where to acknowledge the request anywhere within Central :)
Good work guys, great to get to play with .5!
Kind regards
James
Can see we can now op for this but cant find where to acknowledge the request anywhere within Central :)
Good work guys, great to get to play with .5!
Kind regards
James
When I click on my firewall, the connection to it is established.
For about 0.5 second I see another firewall. What is it about?
It's just a splash screen, has no relation to your installation.
Dear Stuart
I have to kill everyday this process ssod 10473 1396 root 87768 1992 S ssod -f /cfs/ssod.conf .
Please help.
BR
Vishvas
issues related to the tunnel to central not reliably being established should all be fixed in the next 17.5 update, and we'll make some improvements in the next central update in a couple weeks. in the mean time, here are a few things to try, if you're seeing a "Something went wrong" popup:
Troubleshooting SSO not working, “Something went wrong” error
You might still get an error the first time you try to sso into the firewall. Just wait 10-20 second, and try again, while the firewall establishes a connection to Central.
If it still fails after waiting some time, there are known issues around SSO currently, and primarily it can happen if the SSO daemon doesn’t restart properly. If that’s the problem, it’s just a matter of killing the ssod process, and letting it restart when needed:
Kill the ssod process (At the time of opening Firewall, it will start again)
1. Login to the ssh shell of the firewall, then select options 5, then 3, to open the advanced shell.
2. Run the following command to find the ssod process ID:
ps -w | grep ssod
3. You should see something like this, and in the
4. Example below, the process ID is '12345'ssod 12345 4312 root 83672 2044 R ssod -f /cfs/ssod.conf
5. Then type the following, replacing ‘12345’ with the number you find from the above command:
kill 12345
6. Alternately, rebooting the firewall will also resolve this problem, but will be more disruptive.
Finally, you can also try re-registering your firewall with Central,
1. Login to the firewall, and on the Central Synchronization page, click De-Register.
2. Then, re-register it with Sophos Central, entering your credentials, and waiting for the process to complete
3. Enable firewall management
4. In Sophos Central, click Accept Management
Is Manage XG with Central available in the UK yet?
Yes, but we are currently scaling out the solution and so you may not yet have access.
OK - Ill have to hold off installing onto my XG105 for testing, until it is available.
Is there a timescale for this? Also, is Beta 3 far away?
Paul
Sophos Partner
Hi Paul
This should now be available as part of the Central early access program (EAP)
Click your username in the top right corner > Early Access Programs