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Huawei 3372 LTE stick not working in SFOS 20.0.2 MR-2-Build378

Steven Lew

Hi everyone,

I am using a Huawei 3372 LTE stick on my SG-125 with SFOS for a couple years now. It is configured in DHCP mode as a failover WAN connection when the main connection goes down. Up until now this worked as intended but after upgrading the firmware to SFOS 20.0.2 MR-2-Build378 it does not connect anymore. The error message appearing on connection attempt is:

"The modem doesn t support the configured network adapter method (DHCP)."

Also when on Build 378 i noticed that the dongle is recognized as usb0 additionally to WWAN1 which is not the case on the older version.

I just downgraded the firmware back to SFOS 20.0.1 MR-1-Build342 to confirm and it is working again.

Please tell me if you need more info.



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[edited by: emmosophos at 5:33 PM (GMT -7) on 12 Sep 2024]
  • 0 in reply to Andrew Hurl

    Update just in: The issue of WWAN not working after upgrading to v20.0 MR-2 is being discussed with the development team with the reference number below. It seems like a known issue based on the logs and development team is already working on it.
     

    Development reference number:

    NC-142427

    Current Status:

    Escalated to Development

    Issue type:

    Investigation 


    Your issue has been escalated to our development team with the above reference number. Issues are prioritised based on severity and customer impact. We will discuss your case with development and provide preliminary analysis and next steps by Nov 13, 2024.

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