Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Only firmware updates on unsupported upgrade path offered automatically

Yes, i'm aware that this firmware release is already EOL - but that's why i'm upgrading.

Logging in to SFOS 19.0 MR1 i got updates offered to 19.5MR4 and 20.0GA. I got those two Versions on local webadmin as well as in central.
As both firmware versions do not follow any official upgrade path - according to documentation installation of these would lead to factory reset.

There might be no check for that within the old 19.0MR1 but at least in central update management i would expect, that there would be only these updates offered, that follow supported upgrade path.

If this is not on sophos roadmap yet, i would really suggest this as a future improvement.
I'm quite sure that not within every UI there will be a warning about factory-reset within upgrade process...

As upgrade path is public available - why does following that path require manual upload of necessary step to 19.0MR2/3 in between.
Only supported upgrade should be offered in every gui!

Edited TAGs
[edited by: emmosophos at 6:35 PM (GMT -8) on 7 Mar 2024]