Network Adapter is not recognized.

Question

I have installed Sophos XG but when configuring the WAN port, the Firewall does not recognize the network adapter. This a USB to RJ45. 
 Do you know if there a list of network adapters that are compatible with Sophos XG?

rfcat_vk · Accepted Answer

Hi, 
 basically XG does not support usb adapters except for some 4g devices. You could try installing a vm that might accept the usb device. 
 what hardware are you installing the XG in? 
 ian

Vivek Jagad · Answer

Hey Roland Barreto , Thank you for reaching out to the community, as rfcat_vk suggested Sophos Firewall does not support in such way. Instead you can use 4g modules and for that we do have a list, which can be found here - https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Network/Interfaces/USBCompatibilityList/index.html

Network Adapter is not recognized.

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