PPPoE - Remote message: User not found. [RESOLVED]

Hi All,

When trying to configure the PPPOE i'm getting this error "Remote message: User not found."

but i'm sure the user and password are working fine, is there something i can do?

/Thanks

pppd 2.4.7 started by root, uid 0
PPP session is 5761
Connected to 00:00:5e:00:01:09 via interface Port9
Using interface Port9_ppp
Connect: Port9_ppp <--> Port9
Remote message: User not found.
PAP authentication failed
Modem hangup
Connection terminated.
Failed to disconnect PPPoE socket: 114 Operation already in progress
Exit.
INFO ; Jun 24 11:07:31Z ; SYSTEM ; ND_MAIN ; read received intrrupt EINTR;
INFO ; Jun 24 11:07:31Z ; SYSTEM ; CHILD ; Checking child 'Port9_ipv4pppoec'....DEAD;
WARNING ; Jun 24 11:07:31Z ; SYSTEM ; IPV4 ; Child 'Port9_ipv4pppoec' is dead. Restarting it...;
INFO ; Jun 24 11:07:31Z ; SYSTEM ; CHILD ; child: Port9_ipv4pppoec: failure_time_diff=1;
INFO ; Jun 24 11:07:31Z ; SYSTEM ; CHILD ; child: Port9_ipv4pppoec exit'ed in less than 5 seconds. I will restart this after 5 seconds.;
INFO ; Jun 24 11:07:36Z ; SYSTEM ; CHILD ; Restarting child;
INFO ; Jun 24 11:07:36Z ; SYSTEM ; CHILD ; Child 'Port9_ipv4pppoec' is Running now....;
ip_choose_hook is NULL
Plugin /lib/rp-pppoe.so loaded.
RP-PPPoE plugin version 3.8p compiled against pppd 2.4.7
pppd 2.4.7 started by root, uid 0
PPP session is 39491
Connected to 00:00:5e:00:01:09 via interface Port9
Using interface Port9_ppp
Connect: Port9_ppp <--> Port9
Remote message: User not found.
PAP authentication failed
Modem hangup
Connection terminated.
Failed to disconnect PPPoE socket: 114 Operation already in progress
Exit.
INFO ; Jun 24 11:07:36Z ; SYSTEM ; ND_MAIN ; read received intrrupt EINTR;
INFO ; Jun 24 11:07:36Z ; SYSTEM ; CHILD ; Checking child 'Port9_ipv4pppoec'....DEAD;
WARNING ; Jun 24 11:07:36Z ; SYSTEM ; IPV4 ; Child 'Port9_ipv4pppoec' is dead. Restarting it...;
INFO ; Jun 24 11:07:36Z ; SYSTEM ; CHILD ; child: Port9_ipv4pppoec: failure_time_diff=0;
INFO ; Jun 24 11:07:36Z ; SYSTEM ; CHILD ; child: Port9_ipv4pppoec exit'ed in less than 5 seconds. I will restart this after 5 seconds.;
INFO ; Jun 24 11:07:41Z ; SYSTEM ; CHILD ; Restarting child;
INFO ; Jun 24 11:07:41Z ; SYSTEM ; CHILD ; Child 'Port9_ipv4pppoec' is Running now....;
ip_choose_hook is NULL
Plugin /lib/rp-pppoe.so loaded.
RP-PPPoE plugin version 3.8p compiled against pppd 2.4.7
pppd 2.4.7 started by root, uid 0
PPP session is 48240
Connected to 00:00:5e:00:01:09 via interface Port9
Using interface Port9_ppp
Connect: Port9_ppp <--> Port9
Remote message: User not found.
PAP authentication failed
Modem hangup
Connection terminated.
Failed to disconnect PPPoE socket: 114 Operation already in progress
Exit.
INFO ; Jun 24 11:07:41Z ; SYSTEM ; ND_MAIN ; read received intrrupt EINTR;
INFO ; Jun 24 11:07:41Z ; SYSTEM ; CHILD ; Checking child 'Port9_ipv4pppoec'....DEAD;
WARNING ; Jun 24 11:07:41Z ; SYSTEM ; IPV4 ; Child 'Port9_ipv4pppoec' is dead. Restarting it...;
INFO ; Jun 24 11:07:41Z ; SYSTEM ; CHILD ; child: Port9_ipv4pppoec: failure_time_diff=0;
INFO ; Jun 24 11:07:41Z ; SYSTEM ; CHILD ; child: Port9_ipv4pppoec exit'ed in less than 5 seconds. I will restart this after 5 seconds.;
INFO ; Jun 24 11:07:46Z ; SYSTEM ; CHILD ; Restarting child;
INFO ; Jun 24 11:07:46Z ; SYSTEM ; CHILD ; Child 'Port9_ipv4pppoec' is Running now....;
ip_choose_hook is NULL
Plugin /lib/rp-pppoe.so loaded.
RP-PPPoE plugin version 3.8p compiled against pppd 2.4.7
pppd 2.4.7 started by root, uid 0
PPP session is 39665
Connected to 00:00:5e:00:01:09 via interface Port9
Using interface Port9_ppp
Connect: Port9_ppp <--> Port9
Remote message: User not found.
PAP authentication failed
Modem hangup
Connection terminated.
Failed to disconnect PPPoE socket: 114 Operation already in progress
Exit.
INFO ; Jun 24 11:07:46Z ; SYSTEM ; ND_MAIN ; read received intrrupt EINTR;
INFO ; Jun 24 11:07:46Z ; SYSTEM ; CHILD ; Checking child 'Port9_ipv4pppoec'....DEAD;
WARNING ; Jun 24 11:07:46Z ; SYSTEM ; IPV4 ; Child 'Port9_ipv4pppoec' is dead. Restarting it...;
INFO ; Jun 24 11:07:46Z ; SYSTEM ; CHILD ; child: Port9_ipv4pppoec: failure_time_diff=0;
INFO ; Jun 24 11:07:46Z ; SYSTEM ; CHILD ; child: Port9_ipv4pppoec exit'ed in less than 5 seconds. I will restart this after 5 seconds.;