Hi all,
just curious if anyone noticed the behavior below. Many times I can see error below in /log/u2d.log:
DEBUG Oct 30 10:01:07 [7784]: Response body :
<?xml version="1.0" encoding="iso-8859-1"?>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"">www.w3.org/.../xhtml1-transitional.dtd">
<html xmlns="">http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<title>500 - Internal Server Error</title>
</head>
<body>
<h1>500 - Internal Server Error</h1>
</body>
</html>
Observation:
- on v17.5.13 it was about 50% of requests
- on v18.0.3 it is about 25% of all requests
Majority of incidents looks like:
DEBUG Oct 29 17:01:16 [6703]: --pkg_sysupdate_version = 2
DEBUG Oct 29 17:01:16 [6703]: Added new server : Host - eu-west-1.u2d.sophos.com., Port - 443
DEBUG Oct 29 17:01:16 [6703]: Added new server : Host - us-west-2.u2d.sophos.com., Port - 443
DEBUG Oct 29 17:01:16 [6703]: Added new server : Host - ap-northeast-1.u2d.sophos.com., Port - 443
DEBUG Oct 29 17:01:16 [6703]: Final query string is :
?&serialkey=XXXXX&deviceid=XXXXXX&fwversion=18.0.3.457&productcode=CN&appmodel=SF01V&appvendor=SO01&useragent=SF&oem=&pkg_sysupdate_version=2
DEBUG Oct 29 17:01:16 [6703]: Response code : 500
Do you see something similar or it just my problem with my installation?
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