New Sophos Support Phone Numbers in Effect July 1st, 2023

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Sophos Connect blocks SNMP

After establishing the connection between XG Firewall version 17.5.1 MR1 through Sophos Connect, communication from the server installed behind the router to port udp/161 on the remote computer is impossible. Changing the VPN client to another one, for example to the Cyberoam VPN SSL or SecurePoint SLL VPN causes the immediate return of communication via udp. For all three tests this remote computer received IP from the same subnet and snmpwalk from the same server was used. Could this be a Sophos Connect error?

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