Switch Firmware manual Download

Question

Hi all, 
 
 Is there any way to download the Sophos Switch Firmware manually as the customer didn't buy the Sophos Central License for Switch?

Raphael Alganes · Answer

Hello there, 
 Good day and thanks for reaching out to Sophos Community 
 Could you try downloading on your Sophos Central Account then > go to Protect Device > Switches > Download firmware for your switch 
 Cheers,

Raphael Alganes · Answer

Hello there, 
 Thanks for this additional information, you cannot register/manage your Switch to Central without a valid license subscription it comes alongside this list: - Firmware updates are not available, No phone support and No advanced RMA support. 
 However you can still check on the customer's registered Sophos Central Account if he can download manually using this same steps above: Sophos Central Account then > go to Protect Device > Switches > Download firmware for your switch 
 I tested a personal account registered and I can still download. An "End User Terms of Use & Export Compliance" page will open after you click on "Download firmware for your switch" then after you filled up and accepted terms, download should begin. 
 Hope this helps. Have a nice day and thank you for choosing Sophos 
 Cheers,