CardValet

Question

Why would Fiserv's mobile banking app "CardValet" be rated as a "low reputation app"? 
 What is "Sophos Live Protection data"? 
 If the app is authorized by the user, will Sophos for Android flag it again in the future? 
 More broadly, what would it take for this app not to be flagged at all on other mobile devices? 
 Thanks in advance.

Ali Erdem Sunar · Accepted Answer

Hello Addison, 
 
 Why would Fiserv's mobile banking app "CardValet" be rated as a "low reputation app"?
 
 Because, it's may be; some logging process found on this app or app has low reputation point in store (mey be some users reported this app like bad app...)

What is "Sophos Live Protection data"?
 
 Sophos Live Protection will perform a lookup for any file it suspects of being malware; the following events will trigger a lookup
 
 Whenever a file is added to the endpoint&rsquo;s quarantine manager. 
 Whenever reported internally by the anti-malware engine that a file is deemed suitably suspicious. 
 Whenever reported internally by anti-malware engine that a file is to be checked against a allow list defined by SophosLabs. (The allow list is maintained by SophosLabs and contains a list of common and system files which the product should cache to improve performance.)

If the app is authorized by the user, will Sophos for Android flag it again in the future?
 
 Yeap, you can add these app to your whitelist.

More broadly, what would it take for this app not to be flagged at all on other mobile devices?
 
 You will create a new application group like named "White Listed". And add these app group to your policy.