This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Secure Corporate E-Mail -> fails to Connect to Exchange (just Android)

Helo,

Im testing Sophos Secure E-Mail bevor I deploy it in our company.

I installed SMC 6.1. behind a Firewall and WAF in the same internal network as my Exchange 2016 Server. On SMC I made Sophos Secure Workspace profiles on SMC with Sophos Secure E-Mail and that works fine within iPhones.

When I try to do a same thing on an Android (LG G90 with Android 5.0.2 and LG Gate 4.0.0.), this fails!

Android Sophos Secure E-Mail gives me this message on thy way to connect with my Exchange:

"App-Fehler: Server ist nicht erreichbar. Bitte überprüfen Sie Ihre Server-Eingaben"  which means:

"App-Error: Server is not reachable. Please check your Server-Properties"

Server - Properties must be correct, because connection by iPhone with same properties works just fine!

There are no error inputs on SMC logs.

On my Sophos WAF i get this Error:

016:05:24-11:21:33 waf reverseproxy: id="xxx" srcip="127.0.0.1" localip="127.0.0.1" size="112" user="-" host="127.0.0.1" method="GET" statuscode="200" reason="-" extra="-" exceptions="-" time="858" url="/lb-status" server="localhost" referer="-" cookie="-" set-cookie="-"

2016:05:24-11:21:38 waf reverseproxy: [Tue May 24 11:21:38.347981 2016] [mpm_worker:notice] [pid 1870:tid 3073603264] AH00297: SIGUSR1 received. Doing graceful restart

2016:05:24-11:21:38 waf reverseproxy: AH00112: Warning: DocumentRoot [/var/www/REF_RevFroMdm2016com] does not exist

2016:05:24-11:21:38 waf reverseproxy: [Tue May 24 11:21:39.000600 2016] [mpm_worker:notice] [pid 1870:tid 3073603264] AH00292: Apache/2.4.10 (Unix) OpenSSL/1.0.1k configured -- resuming normal operations

2016:05:24-11:21:38 waf reverseproxy: [Tue May 24 11:21:39.000640 2016] [core:notice] [pid 1870:tid 3073603264] AH00094: Command line: '/usr/apache/bin/httpd'

2016:05:24-11:21:38 waf reverseproxy: [Tue May 24 11:21:39.000676 2016] [mpm_worker:warn] [pid 1870:tid 3073603264] AH00291: long lost child came home! (pid 8523)

2016:05:24-11:21:38 waf reverseproxy: [Tue May 24 11:21:39.000701 2016] [mpm_worker:warn] [pid 1870:tid 3073603264] AH00291: long lost child came home! (pid 8524)

2016:05:24-11:21:39 waf reverseproxy: id="xxx" srcip="127.0.0.1" localip="127.0.0.1" size="112" user="-" host="127.0.0.1" method="GET" statuscode="200" reason="-" extra="-" exceptions="-" time="792" url="/lb-status" server="localhost" referer="-" cookie="-" set-cookie="-"



This thread was automatically locked due to age.