Can't enroll windows 10 device with SMC

Hi there
I'm trying to synchronize a Windows laptop with Sophos to manage it but when I go to install the package they send you via Gmail it gives me an error and won't let me.
I attach an image so you can see the error

 My Windows version is this Win 10.0.19045.4046

All the best,

Added tags
[edited by: Gladys at 2:03 PM (GMT -8) on 6 Mar 2024]