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License usage vs Users with assigned devices

Hi Sophos Community,

I have a question regarding Sophos Mobile licensing. I understand that these licenses are on a per-user base.

In Sophos Mobile -> People, there are 44 users with at least 1 assigned device.

In Central -> Licensing, I can see that of our total Mobile Advanced licenses, only 38 are in use.

So here I am wondering, at what point does a Sophos Mobile license become "used"?

I couldn't really find any documentation about this. Any pointers would be appreciated!

Regards, Daniel



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