Intercept X mobile for Android vs. Netguard

Question

The Privacy Advisor keeps crashing when selected, also web filtering prevents urls from being accessed, despite them being allowed in the whitelist. Are there any compatability issues with https://100001.onl/ NetGuard, or can someone guide me with the correct settings in Ndtguard and Intercept X mobile for them to work?

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[edited by: sheni sheil at 1:44 PM (GMT -8) on 23 Jan 2023]

GlennSen · Answer

Thank you for reaching us, Upon further checking, it appears that both applications have a compatibility issue. NetGuard was somewhat like a Firewall application. The app might have been blocking access to our which used to look up apps/websites. Since the connection that our Intercept X mobile uses are secure via TLS, it is recommended that nothing will interfere with the traffic our app produces. Hope this answer your query.