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Troj/DocDl-DGO How to manually remove with Free MAC version 9.4.2?

DouglasFulton

Got this malware yesterday. Sophos site says they have protection for this as of yesterday May 24 but didn't work for me.

My quaranteen manager says to manually remove. There are no instructions how, tech support will not address this. How to do this with Free Mac Edition 9.4.2

I need help because I keep getting more emails with this zip file attached and the list is growing.



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  • 0 in reply to RodDanes

    Hi All

     

    I too have this problem and am frustrated by the lack of help and instructions Sophos provides. 

    I have followed the above PeterM steps, although I am already familiar with the show/hide of hidden files and re-booting Finder.  My problem is that the path Sophos shows STILL doesn't appear once the hidden folders are shown.  This is an example of the path shown:   

    /Volumes/BitTorrent-42516/BitTorrent.app/Contents/MacOS/BitTorrent

     

    Any suggestions appreciated on what to do next appreciated

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