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Delivery Failed because of dual sender verification

hi Community,

I have switched the mail flow from an XGS Firewall to Central Email. Unfortunately, I made a mistake and configured a duplicate sender verification, on both the XGS Firewall and Central. Now, several emails are showing up in the Message History with the status 'Delivery Failed'. Will these emails be resent after a certain period of time?

SMTP Text:

(host X.X.X.X[X.X.X.X] said: 550 1.2.3.4 is not allowed to send mail from domain.com (in reply to RCPT TO command))

 



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[edited by: Raphael Alganes at 11:41 AM (GMT -8) on 1 Feb 2024]