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Managed Device Status Red, sophos central firewall manager

Dear all,

after adding some customer's firewalls i noticed that sometimes the status becames "disconnected".
all firewalls have local acl with scm ip address (htts-accept) 

 

(this img is an example)

how can i remediate this issue?



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  • Would recommend to open a Sophos Support Case because you need to check each appliance at their own. Could be a connection issue or a XG issue. 

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  • Would recommend to open a Sophos Support Case because you need to check each appliance at their own. Could be a connection issue or a XG issue. 

    __________________________________________________________________________________________________________________

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