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Categorisation Issues?

Andrew Meek

Has anyone else experienced categorisation issues today in Europe?  3 web appliances managed by a virtual SMA, intermittently and randomly across different appliances some sites would suddenly show as uncategorised, but at the same time be categorised correctly on another appliance. As if the categorisation service wasn't responding. No connectivity issues across any appliance, all tests pass. Any reported issues anywhere today?  



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    Answering my own query, seems Sophos are incapable of providing service status updates and after spending a day trying to identify what's going on including calls and chats with support, the Sophos support twitter feed person has confirmed there's a categorisation issue.  Hope it helps someone else out there, seems Sophos have some serious global internal comms issues feeding information to the correct people.

  • 0 in reply to Andrew Meek

    Seeing the same thing here in the US, haven't bothered trying to call in to support.  Thanks.

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