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[MEDIUM] Alert for Sophos Central: A computer is out of date

sabdul over 6 years ago

We have a server that we use for caching and every single day I receive an email which reads this.

Sophos Central Event Details for Company Name

What happened: The Sophos Central software on this computer has missed two updates.

Where it happened: caching01

User associated with device: n/a

How severe it is: Medium

What Sophos has done so far: n/a

What you need to do: Update the computer as follows. In the Sophos Central Admin console, go to the Computers page. Click on the computer name to open its details page and then click Update Now

I've reached out to the support and they cannot seem to figure out what is causing this issue. Is anyone else having this issue?

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0 B_B over 6 years ago

I have had a ticket open regarding this issue for over 2 months.
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0 sabdul over 6 years ago in reply to B_B

Hi Brent,

The computer your having issues with, are you using it as a caching server by any chance?

thanks
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0 B_B over 6 years ago in reply to sabdul

I have 0 caching servers. I removed them all because of all the issues sophos has with updating. The servers I am having issues with were not the caching servers.
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0 B_B over 6 years ago in reply to B_B

My issue is that I get the email every other day for the same machines and later that day it shows update succeeded. I have other servers doing the same thing.
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0 B_B over 6 years ago in reply to B_B

My issue is that I get the email every other day for the same machines and later that day it shows update succeeded. I have other servers doing the same thing.
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