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Virus Protection is snoozed

Kirk Ferreira1

Hi everyone

 

We use Sophos Central in our company, and we have Sophos Endpoint Agent 2.3.0 on our endpoints. We use Office 365 so on the company portal is a message that the Virus Protection is not started. If I go into Windows Security, it says that Virus & Threat Protection is snoozed. It is easy to correct, but does any know why this happens and how to prevent this from happening?

 

Thanks

 

Kirk



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  • 0

    Hello,

     

    I've noticed the same in the past in my environment as well. This mostly has seemed to resolve itself over time, but there was a point I had multiple devices every morning that would have varying services not started.

     

    If memory serves correct there is a huge thread posted here regarding this issue at one point.

     

    My suggestion is to reach out to support, i've always had good luck with using that method.

     

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  • 0

    Hello,

     

    I've noticed the same in the past in my environment as well. This mostly has seemed to resolve itself over time, but there was a point I had multiple devices every morning that would have varying services not started.

     

    If memory serves correct there is a huge thread posted here regarding this issue at one point.

     

    My suggestion is to reach out to support, i've always had good luck with using that method.

     

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