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[Latest KB's] Central Server Protection: Veeam Backup fails due to Sophos Lockdown

Hey Community,

A Veeam Backup may fail with the below error:

04/12/2018 18:27:54 :: Processing <Server_Name> Error: Cannot start service. Machine: [<Server_Name>]. Service: [VeeamVssSupport]. Cannot start service. Win32 error:The service did not respond to the start or control request in a timely fashion. Code: 1053

This is by design as Sophos Lockdown blocks actions performed by Veeam unless explicitly allowed.

Please see this KB article for more info.

Regards,

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