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SophosSetup.exe Download Failed

Attempted to reinstall Endpoint and Intercept X with the new SophosSetup.exe. It kept throwing the "Failed to Download" error at the end. Logs provided below

 

 

 

Started C:\Users\SNAdmin\AppData\Local\Temp\sfl-c2b2c000\Setup.exe
2018-02-15T20:06:52.1411267Z INFO : SophosInstall command line: "C:\\Users\\SNAdmin\\AppData\\Local\\Temp\\sfl-c2b2c000\\Setup.exe"
2018-02-15T20:06:52.1411267Z INFO : Command line: Quiet mode on: 0
2018-02-15T20:06:52.1411267Z INFO : Command line: Automatic Proxy detection disabled: 0
2018-02-15T20:06:52.1411267Z INFO : Command line: No feedback mode on: 0
2018-02-15T20:06:52.1411267Z INFO : Command line: Dump feedback enabled: 0
2018-02-15T20:06:52.1411267Z INFO : Command line: Bypass competitor removal: 0
2018-02-15T20:06:52.1411267Z INFO : Command line: Using CRT catalog file path: --
2018-02-15T20:06:52.1411267Z INFO : Command line: Only register endpoint with Central: 0
2018-02-15T20:06:52.1411267Z INFO : Command line: Using custom server: --
2018-02-15T20:06:52.1411267Z INFO : Command line: Using custom stage 2 filename: --
2018-02-15T20:06:52.1411267Z INFO : Command line: Using cloud user: --
2018-02-15T20:06:52.1411267Z INFO : Command line: Using cloud group: --
2018-02-15T20:06:52.1411267Z INFO : Command line: Overriding computer name: --
2018-02-15T20:06:52.1411267Z INFO : Command line: Overriding computer description: --
2018-02-15T20:06:52.1411267Z INFO : Command line: Overriding domain name: --
2018-02-15T20:06:52.1411267Z INFO : Command line: Language will be set to: --
2018-02-15T20:06:52.1567337Z INFO : Command line: Using message relays: --
2018-02-15T20:06:52.1567337Z INFO : Command line: Proxy address: --
2018-02-15T20:06:52.1567337Z INFO : Command line: Proxy user name: --
2018-02-15T20:06:52.1567337Z INFO : Command line: Using custom customer token: --
2018-02-15T20:06:52.1567337Z INFO : Command line: Using specified products: --
2018-02-15T20:06:52.1567337Z INFO : Command line: Using certificates from the MCS app data folder: 0
2018-02-15T20:06:52.1723613Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/latest.tar.gz
2018-02-15T20:06:52.1723613Z WARNING : WinHttpGetProxyForUrl returned: 12167
2018-02-15T20:06:52.1723613Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2018-02-15T20:06:52.1723613Z INFO : Set security protocol: 00000800
2018-02-15T20:06:52.1723613Z INFO : Opening connection to downloads.sophos.com
2018-02-15T20:06:52.1723613Z INFO : Opened connection to downloads.sophos.com
2018-02-15T20:06:52.1723613Z INFO : Request content size: 0
2018-02-15T20:06:52.2504831Z INFO : Sending request
2018-02-15T20:06:52.2504831Z INFO : Request sent
2018-02-15T20:06:52.5318105Z INFO : Response status code: 200
2018-02-15T20:06:52.5473662Z INFO : Response data size: 1639646
2018-02-15T20:06:52.5473662Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2018-02-15T20:06:52.5473662Z INFO : Extracting files:
2018-02-15T20:06:52.5473662Z INFO : integrity.dat
2018-02-15T20:06:52.5473662Z INFO : manifest.dat
2018-02-15T20:06:52.5473662Z INFO : rootca.crl
2018-02-15T20:06:52.5629895Z INFO : rootca.crt
2018-02-15T20:06:52.5629895Z INFO : scf.dat
2018-02-15T20:06:52.5629895Z INFO : sof.dat
2018-02-15T20:06:52.5629895Z INFO : SophosSetup_Stage2.exe
2018-02-15T20:06:52.5942404Z INFO : sul.dll
2018-02-15T20:06:52.6254936Z INFO : Management Certs/sophosca1.crl
2018-02-15T20:06:52.6254936Z INFO : Management Certs/sophosca1.crt
2018-02-15T20:06:52.6254936Z INFO : Management Certs/sophosca2.crl
2018-02-15T20:06:52.6254936Z INFO : Management Certs/sophosca2.crt
2018-02-15T20:06:52.6254936Z INFO : Management Certs/Sophos_SHA256_MCS_Root_CA3_exp20380504.crl
2018-02-15T20:06:52.6411183Z INFO : Management Certs/Sophos_SHA256_MCS_Root_CA3_exp20380504.crt
2018-02-15T20:06:52.6411183Z INFO : Management Certs/Sophos_SHA256_MCS_Root_CA4_exp20390504.crl
2018-02-15T20:06:52.6411183Z INFO : Management Certs/Sophos_SHA256_MCS_Root_CA4_exp20390504.crt
2018-02-15T20:06:52.9848742Z INFO : Running setup.
Started C:\Program Files (x86)\Sophos\CloudInstaller\SophosSetup_Stage2.exe
2018-02-15T20:06:53.3911328Z INFO : Setup command line: --mgmtserver="dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com" --logfile="C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20180215_200652.log" --parentpid="7024" --products="antivirus" --customertoken="decff195-f5e3-4974-b83c-170b45c48875" --pipewritehandle="2156" --mcscustomerid="2f9d3f3c-0947-b406-98ea-154b8b751cca"
2018-02-15T20:06:53.3911328Z INFO : Model::server value changed to: dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
2018-02-15T20:06:53.3911328Z INFO : Model::messageRelays value changed to be size: 0
2018-02-15T20:06:53.3911328Z INFO : Model::user value changed to:
2018-02-15T20:06:53.3911328Z INFO : Model::group value changed to:
2018-02-15T20:06:53.4067570Z INFO : Model::parentPid value changed to: 7024
2018-02-15T20:06:53.4067570Z INFO : Model::products changed to: antivirus
2018-02-15T20:06:53.4067570Z INFO : Model::customer token value changed to: decff195-f5e3-4974-b83c-170b45c48875
2018-02-15T20:06:53.4067570Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\Sophos_SHA256_MCS_Root_CA3_exp20380504.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\Sophos_SHA256_MCS_Root_CA4_exp20390504.crt
2018-02-15T20:06:53.4067570Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\Sophos_SHA256_MCS_Root_CA3_exp20380504.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\Sophos_SHA256_MCS_Root_CA4_exp20390504.crl
2018-02-15T20:06:53.4067570Z INFO : Model:: MCS customer id value changed to: 2f9d3f3c-0947-b406-98ea-154b8b751cca
2018-02-15T20:06:53.4067570Z INFO : Beginning command definition.
2018-02-15T20:06:53.4067570Z INFO : Adding competitor detection command.
2018-02-15T20:06:53.4067570Z INFO : Adding command to register with Sophos cloud.
2018-02-15T20:06:53.4067570Z INFO : Adding MCS Override Registry keys if applicable; computer name, computer description, working group/domain name.
2018-02-15T20:06:53.4067570Z INFO : Adding command to download product suite.
2018-02-15T20:06:53.4223837Z INFO : Adding command to retrieve policy.
2018-02-15T20:06:53.4223837Z INFO : Adding command to prepare for installation.
2018-02-15T20:06:53.4223837Z INFO : Adding command to install Sophos cloud.
2018-02-15T20:06:53.4223837Z INFO : Adding command to persist installation and download status.
2018-02-15T20:06:53.4223837Z INFO : Command definition complete.
2018-02-15T20:06:53.4223837Z INFO : Stage 1 version:1.1.19.0
2018-02-15T20:06:53.4223837Z INFO : Stage 2 version:1.1.19
2018-02-15T20:06:53.4223837Z INFO : OS version: 10.0.16299.
2018-02-15T20:06:53.4223837Z INFO : Service pack: 0.0.
2018-02-15T20:06:53.4223837Z INFO : System Language: 1033.
2018-02-15T20:06:53.4223837Z INFO : User Language: 1033.
2018-02-15T20:06:53.4223837Z INFO : 64 bit: yes.
2018-02-15T20:06:54.0943164Z INFO : Running System Property Check: VerifyTrust ...
2018-02-15T20:06:54.1255216Z INFO : System Property Check: VerifyTrust - PASSED
2018-02-15T20:06:54.2036994Z INFO : Running System Property Check: HostnameLength ...
2018-02-15T20:06:54.2036994Z INFO : Initialized Winsock subsystem
2018-02-15T20:06:54.2192770Z INFO : Valid hostname length
2018-02-15T20:06:54.2192770Z INFO : System Property Check: HostnameLength - PASSED
2018-02-15T20:06:54.2974067Z INFO : Running System Property Check: GroupNameLength ...
2018-02-15T20:06:54.2974067Z INFO : System Property Check: GroupNameLength - PASSED
2018-02-15T20:06:54.3599029Z INFO : Running System Property Check: IsAdministrator ...
2018-02-15T20:06:54.3599029Z INFO : System Property Check: IsAdministrator - PASSED
2018-02-15T20:06:54.4224056Z INFO : Running System Property Check: PendingReboots ...
2018-02-15T20:06:54.4224056Z INFO : System Property Check: PendingReboots - PASSED
2018-02-15T20:06:54.4849754Z INFO : Running System Property Check: PrimaryDriveSpace ...
2018-02-15T20:06:54.4849754Z INFO : Enough space: 406233 Mb
2018-02-15T20:06:54.4849754Z INFO : System Property Check: PrimaryDriveSpace - PASSED
2018-02-15T20:06:54.5474562Z INFO : Running System Property Check: NotFirewall ...
2018-02-15T20:06:54.5474562Z INFO : System Property Check: NotFirewall - PASSED
2018-02-15T20:06:54.6099085Z INFO : Running System Property Check: NotHitmanProAlertIncompatible ...
2018-02-15T20:06:54.6099085Z INFO : No incompatible version of HitmanPro.Alert is installed
2018-02-15T20:06:54.6099085Z INFO : System Property Check: NotHitmanProAlertIncompatible - PASSED
2018-02-15T20:06:54.6724942Z INFO : Running System Property Check: NotInvincea ...
2018-02-15T20:06:54.6724942Z INFO : System Property Check: NotInvincea - PASSED
2018-02-15T20:06:54.7349955Z INFO : Running System Property Check: NotMessageRelay ...
2018-02-15T20:06:54.7349955Z INFO : RMS is not installed on the endpoint
2018-02-15T20:06:54.7349955Z INFO : System Property Check: NotMessageRelay - PASSED
2018-02-15T20:06:54.7974968Z INFO : Running System Property Check: NotNac ...
2018-02-15T20:06:54.7974968Z INFO : System Property Check: NotNac - PASSED
2018-02-15T20:06:54.8599626Z INFO : Running System Property Check: NotPatch ...
2018-02-15T20:06:54.8599626Z INFO : System Property Check: NotPatch - PASSED
2018-02-15T20:06:54.9225003Z INFO : Running System Property Check: NotPureMessageDomino ...
2018-02-15T20:06:54.9225003Z INFO : System Property Check: NotPureMessageDomino - PASSED
2018-02-15T20:06:54.9850016Z INFO : Running System Property Check: NotPureMessageExchangeWithAntiSpam ...
2018-02-15T20:06:54.9850016Z INFO : System Property Check: NotPureMessageExchangeWithAntiSpam - PASSED
2018-02-15T20:06:55.0475015Z INFO : Running System Property Check: NotSharePoint ...
2018-02-15T20:06:55.0475015Z INFO : System Property Check: NotSharePoint - PASSED
2018-02-15T20:06:55.1100144Z INFO : Running System Property Check: NotSecServer ...
2018-02-15T20:06:55.1100144Z INFO : System Property Check: NotSecServer - PASSED
2018-02-15T20:06:55.1725040Z INFO : Running System Property Check: NotSum ...
2018-02-15T20:06:55.1725040Z INFO : System Property Check: NotSum - PASSED
2018-02-15T20:06:55.2350072Z INFO : Running System Property Check: NotTamperProtected ...
2018-02-15T20:06:55.2350072Z INFO : Sophos Endpoint Defense is not installed
2018-02-15T20:06:55.2350072Z INFO : System Property Check: NotTamperProtected - PASSED
2018-02-15T20:06:55.2975070Z INFO : Running System Property Check: RAMSize ...
2018-02-15T20:06:55.2975070Z INFO : System Property Check: RAMSize - PASSED
2018-02-15T20:06:55.3599687Z INFO : Running System Property Check: SupportedOS ...
2018-02-15T20:06:55.3599687Z INFO : Running on workstation.
2018-02-15T20:06:55.3599687Z INFO : System Property Check: SupportedOS - PASSED
2018-02-15T20:06:55.4224998Z INFO : Running System Property Check: ValidTempDirectory ...
2018-02-15T20:06:55.4224998Z INFO : Temp folder exists.
2018-02-15T20:06:55.4224998Z INFO : System Property Check: ValidTempDirectory - PASSED
2018-02-15T20:06:55.4855689Z INFO : Running System Property Check: ValidServer ...
2018-02-15T20:06:55.4855689Z INFO : System Property Check: ValidServer - PASSED
2018-02-15T20:06:55.5480711Z INFO : Running System Property Check: ValidDeploymentInfo ...
2018-02-15T20:06:55.5480711Z INFO : Current Time: 2018-02-15T20:06:55.548000
2018-02-15T20:06:55.5480711Z INFO : This computer is part of the domain KERWIN
2018-02-15T20:06:55.5480711Z INFO : Domain Name: KERWIN
2018-02-15T20:06:55.5480711Z INFO : Computer Name: Intern-Lenovo
2018-02-15T20:06:55.5636398Z INFO : Computer Description is not available.
2018-02-15T20:06:55.5636398Z INFO : Operating System: WIN10
2018-02-15T20:06:55.5636398Z INFO : ProductType: 48
2018-02-15T20:06:55.5636398Z INFO : Last logged on user was: INTERN-LENOVO\\SNAdmin
2018-02-15T20:06:55.5636398Z INFO : Fully Qualified Domain Name: Intern-Lenovo.kerwin.com
2018-02-15T20:06:55.5636398Z INFO : Processor architecture: x64
2018-02-15T20:06:55.5636398Z INFO : OS Major Version: 10 and OS Minor Version: 0
2018-02-15T20:06:55.5636398Z INFO : Friendly OS Name: WIN10
2018-02-15T20:06:55.5636398Z INFO : Is server?: 0
2018-02-15T20:06:55.5792352Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/deployment-info
2018-02-15T20:06:55.5792352Z WARNING : WinHttpGetProxyForUrl returned: 12167
2018-02-15T20:06:55.5792352Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2018-02-15T20:06:55.5792352Z INFO : Set security protocol: 00000800
2018-02-15T20:06:55.5792352Z INFO : Opening connection to dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
2018-02-15T20:06:55.5792352Z INFO : Opened connection to dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
2018-02-15T20:06:55.5792352Z INFO : Sending request for connection confirmation through potential proxy
2018-02-15T20:06:55.5792352Z INFO : Request content size: 0
2018-02-15T20:06:55.7667507Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:06:55.7823670Z INFO : Certificate check succeeded
2018-02-15T20:06:55.7823670Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:06:55.8137014Z INFO : Response status code: 200
2018-02-15T20:06:55.8137014Z INFO : Response data size: 168
2018-02-15T20:06:55.8137014Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2018-02-15T20:06:55.8137014Z INFO : Request content size: 1112
2018-02-15T20:06:55.8292511Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:06:55.8292511Z INFO : Certificate check succeeded
2018-02-15T20:06:55.8448683Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:06:55.8761948Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:06:55.8917435Z INFO : Certificate check succeeded
2018-02-15T20:06:55.8917435Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:06:55.8917435Z INFO : Response status code: 200
2018-02-15T20:06:55.8917435Z INFO : Response data size: 163
2018-02-15T20:06:55.9073696Z INFO : Parsing message received for deployment token: {"registrationToken":"ea04333f39c31a7b6470eba16db3aa393656cbe610a3f66f2d458a837ab98e9b","products":[{"product":"ENDPOINT_STANDARD","supported":true,"reasons":[]}]}
2018-02-15T20:06:55.9073696Z INFO : Model::token value changed to: ea04333f39c31a7b6470eba16db3aa393656cbe610a3f66f2d458a837ab98e9b
2018-02-15T20:06:55.9073696Z INFO : Licenses available: ENDPOINT_STANDARD
2018-02-15T20:06:55.9699553Z INFO : Running System Property Check: InstallationInProgress ...
2018-02-15T20:06:55.9699553Z INFO : System Property Check: InstallationInProgress - PASSED
2018-02-15T20:06:56.0324552Z INFO : Running System Property Check: SafeGuardEncryption ...
2018-02-15T20:06:56.0324552Z INFO : SafeGuard not installed.
2018-02-15T20:06:56.0324552Z INFO : System Property Check: SafeGuardEncryption - PASSED
2018-02-15T20:06:59.0636912Z INFO : Starting installation process.
2018-02-15T20:06:59.0793145Z INFO : About to execute command: CompetitorDetector
2018-02-15T20:06:59.0949332Z INFO : Command 'CompetitorDetector' completed with success with reboot code '0' and error message ''.
2018-02-15T20:06:59.0949332Z INFO : About to execute command: Register
2018-02-15T20:06:59.0949332Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/register
2018-02-15T20:06:59.0949332Z WARNING : WinHttpGetProxyForUrl returned: 12167
2018-02-15T20:06:59.0949332Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2018-02-15T20:06:59.0949332Z INFO : Set security protocol: 00000800
2018-02-15T20:06:59.1105663Z INFO : Opening connection to dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
2018-02-15T20:06:59.1105663Z INFO : Opened connection to dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
2018-02-15T20:06:59.1105663Z INFO : Sending request for connection confirmation through potential proxy
2018-02-15T20:06:59.1105663Z INFO : Request content size: 0
2018-02-15T20:06:59.1105663Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:06:59.1105663Z INFO : Certificate check succeeded
2018-02-15T20:06:59.1105663Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:06:59.1574331Z INFO : Response status code: 200
2018-02-15T20:06:59.1574331Z INFO : Response data size: 168
2018-02-15T20:06:59.1574331Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2018-02-15T20:06:59.1574331Z INFO : Request content size: 1112
2018-02-15T20:06:59.1574331Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:06:59.1574331Z INFO : Certificate check succeeded
2018-02-15T20:06:59.1574331Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:06:59.3449458Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:06:59.3449458Z INFO : Certificate check succeeded
2018-02-15T20:06:59.3449458Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:06:59.3605654Z INFO : Response status code: 200
2018-02-15T20:06:59.3605654Z INFO : Response data size: 72
2018-02-15T20:06:59.3605654Z INFO : Retrieved endpoint id: ef060834-5adc-e4bc-28a6-60e86084e777
2018-02-15T20:06:59.3605654Z INFO : MCS Endpoint folder: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\
2018-02-15T20:06:59.3762186Z INFO : MCS Endpoint folder: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\
2018-02-15T20:06:59.3762186Z INFO : Retrieved customer id: 2f9d3f3c-0947-b406-98ea-154b8b751cca
2018-02-15T20:06:59.3762186Z INFO : MCS Endpoint folder: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\
2018-02-15T20:07:00.3919208Z INFO : Sending HTTP 'PUT' request to: sophos/management/ep/install/statuses/endpoint/ef060834-5adc-e4bc-28a6-60e86084e777
2018-02-15T20:07:00.3919208Z INFO : Request content size: 952
2018-02-15T20:07:00.3919208Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:00.4074624Z INFO : Certificate check succeeded
2018-02-15T20:07:00.4074624Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:00.5012976Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:00.5168683Z INFO : Certificate check succeeded
2018-02-15T20:07:00.5168683Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:00.5168683Z INFO : Response status code: 200
2018-02-15T20:07:00.5324715Z INFO : Response data size: 0
2018-02-15T20:07:00.5324715Z INFO : Attempt to retrieve policy.
2018-02-15T20:07:00.5324715Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/ef060834-5adc-e4bc-28a6-60e86084e777
2018-02-15T20:07:00.5324715Z INFO : Request content size: 0
2018-02-15T20:07:00.5324715Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:00.5481191Z INFO : Certificate check succeeded
2018-02-15T20:07:00.5481191Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:00.5950489Z INFO : Response status code: 200
2018-02-15T20:07:00.5950489Z INFO : Response data size: 140
2018-02-15T20:07:00.5950489Z INFO : No command ID; wait for policy to render
2018-02-15T20:07:05.6107781Z INFO : Attempt to retrieve policy.
2018-02-15T20:07:05.6107781Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/commands/applications/APPSPROXY;ALC/endpoint/ef060834-5adc-e4bc-28a6-60e86084e777
2018-02-15T20:07:05.6107781Z INFO : Request content size: 0
2018-02-15T20:07:05.6263473Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:05.6263473Z INFO : Certificate check succeeded
2018-02-15T20:07:05.6263473Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:05.6732785Z INFO : Response status code: 200
2018-02-15T20:07:05.6732785Z INFO : Response data size: 726
2018-02-15T20:07:05.6732785Z INFO : Successfully retrieved policy: commandID='104' policyId='c0759e8970df8d78f00a7f297e4141a18893ae575c0c42296633b29841440e0e'.
2018-02-15T20:07:05.6732785Z INFO : Sending HTTP 'DELETE' request to: sophos/management/ep/install/commands/endpoint/ef060834-5adc-e4bc-28a6-60e86084e777/104
2018-02-15T20:07:05.6732785Z INFO : Request content size: 0
2018-02-15T20:07:05.6732785Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:05.6888281Z INFO : Certificate check succeeded
2018-02-15T20:07:05.6888281Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:05.7357700Z INFO : Response status code: 200
2018-02-15T20:07:05.7357700Z INFO : Response data size: 0
2018-02-15T20:07:05.7357700Z INFO : Sending HTTP 'GET' request to: sophos/management/ep/install/policy/application/ALC/c0759e8970df8d78f00a7f297e4141a18893ae575c0c42296633b29841440e0e
2018-02-15T20:07:05.7513504Z INFO : Request content size: 0
2018-02-15T20:07:05.7513504Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:05.7669760Z INFO : Certificate check succeeded
2018-02-15T20:07:05.7669760Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:05.8451571Z INFO : Response status code: 200
2018-02-15T20:07:05.8607273Z INFO : Response data size: 2594
2018-02-15T20:07:05.8607273Z INFO : OverwritingSAUPolicy file C:\\ProgramData\\Sophos\\Remote Management System\\3\\Agent\\AdapterStorage\\ALC\\SAUPolicy
2018-02-15T20:07:05.8607273Z INFO : New SAU, assume obfuscated password
2018-02-15T20:07:06.0638447Z INFO : Updating subscription created with id: Base, rigidname: WindowsCloudNextGen, baseversion: 11, tag: RECOMMENDED, fixedversion:
2018-02-15T20:07:06.0794517Z INFO : Updating subscription created with id: Clean, rigidname: WindowsCloudClean, baseversion: 1, tag: RECOMMENDED, fixedversion:
2018-02-15T20:07:06.0794517Z INFO : Updating subscription created with id: CloudAV, rigidname: WindowsCloudAV, baseversion: 11, tag: RECOMMENDED, fixedversion:
2018-02-15T20:07:06.0794517Z INFO : Updating subscription created with id: Encryption, rigidname: WindowsCloudEncryption, baseversion: 1, tag: RECOMMENDED, fixedversion:
2018-02-15T20:07:06.0794517Z INFO : Updating subscription created with id: HitmanProAlert, rigidname: WindowsCloudHitmanProAlert, baseversion: 1, tag: RECOMMENDED, fixedversion:
2018-02-15T20:07:06.0794517Z INFO : Features: AV
2018-02-15T20:07:06.0794517Z INFO : Features: CORE
2018-02-15T20:07:06.0794517Z INFO : Features: DLP
2018-02-15T20:07:06.0794517Z INFO : Features: EFW
2018-02-15T20:07:06.0794517Z INFO : Features: HBT
2018-02-15T20:07:06.0794517Z INFO : Features: NTP
2018-02-15T20:07:06.0794517Z INFO : Features: SAV
2018-02-15T20:07:06.0794517Z INFO : Features: SDU
2018-02-15T20:07:06.0794517Z INFO : Setting https download to: false
2018-02-15T20:07:06.0794517Z INFO : Updating credentials created with username: CEP8PEP6VD64
2018-02-15T20:07:06.0794517Z INFO : MCS Endpoint folder: C:\\ProgramData\\Sophos\\Management Communications System\\Endpoint\\
2018-02-15T20:07:06.0794517Z INFO : Command 'Register' completed with success with reboot code '0' and error message ''.
2018-02-15T20:07:06.0950773Z INFO : About to execute command: StoreMcsRegistryKeys
2018-02-15T20:07:06.0950773Z INFO : Command 'StoreMcsRegistryKeys' completed with success with reboot code '0' and error message ''.
2018-02-15T20:07:06.0950773Z INFO : About to execute command: Download
2018-02-15T20:07:06.0950773Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2018-02-15T20:07:06.0950773Z INFO : About to create directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:06.0950773Z INFO : Created directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:06.0950773Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:06.0950773Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:06.1107217Z INFO : About to create directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\Warehouse
2018-02-15T20:07:06.1107217Z INFO : Created directory: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data\\Warehouse
2018-02-15T20:07:06.1107217Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data
2018-02-15T20:07:06.3138335Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\data
2018-02-15T20:07:06.3294587Z INFO : About to create directory: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2018-02-15T20:07:06.3294587Z INFO : Created directory: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2018-02-15T20:07:06.3294587Z INFO : About to set security DACL on: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2018-02-15T20:07:06.3294587Z INFO : Set security DACL on: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2018-02-15T20:07:06.3294587Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2018-02-15T20:07:06.3294587Z INFO : Update Cache Cert Path folder: C:\\ProgramData\\Sophos\\Certificates\\AutoUpdate\\Cache
2018-02-15T20:07:06.3294587Z INFO : No update caches configured
2018-02-15T20:07:06.3294587Z WARNING : WinHttpGetProxyForUrl returned: 12167
2018-02-15T20:07:06.3294587Z INFO : Updating configured to use: HTTP
2018-02-15T20:07:06.3294587Z INFO : Initial download: attempting to use bulk metadata
2018-02-15T20:07:06.3294587Z INFO : Calling SULDownloader addGlobalFilter...
2018-02-15T20:07:06.3294587Z INFO : Subscription: Base
2018-02-15T20:07:06.3294587Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata()
2018-02-15T20:07:06.3450825Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata()
2018-02-15T20:07:06.3450825Z INFO : SUL info: [I40394] Downloading customer file from sophos:1:1
2018-02-15T20:07:06.3450825Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for sophos:1:1: url=sophos
2018-02-15T20:07:06.3450825Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:06.3450825Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:06.3919926Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:06.4075856Z INFO : SUL info: [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2018-02-15T20:07:06.4075856Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting catalogues
2018-02-15T20:07:06.4075856Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml
2018-02-15T20:07:06.4701354Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml: 63 ms
2018-02-15T20:07:06.4701354Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEP_11014.2.xml
2018-02-15T20:07:06.4857602Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEP_11014.2.xml: 15 ms
2018-02-15T20:07:06.4857602Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml
2018-02-15T20:07:06.5169690Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml: 32 ms
2018-02-15T20:07:06.5169690Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.Cloud-SVE1203702.6.xml
2018-02-15T20:07:06.5326722Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.Cloud-SVE1203702.6.xml: 15 ms
2018-02-15T20:07:06.5326722Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudEnc_1-3-90.1.xml
2018-02-15T20:07:06.5482577Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudEnc_1-3-90.1.xml: 16 ms
2018-02-15T20:07:06.5638661Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudOSX_974.3.xml
2018-02-15T20:07:06.5795473Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudOSX_974.3.xml: 16 ms
2018-02-15T20:07:06.5795473Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudVirt-VS21113692.2.xml
2018-02-15T20:07:06.5951725Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudVirt-VS21113692.2.xml: 16 ms
2018-02-15T20:07:06.6107427Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting warehouses
2018-02-15T20:07:06.6732285Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEPNG_EAPONLY_1081.1.xml.zip (255 items)
2018-02-15T20:07:06.9076136Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEP_11014.2.xml.zip (304 items)
2018-02-15T20:07:06.9700939Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CIX_EAPONLY_2-0-0.1.xml.zip (429 items)
2018-02-15T20:07:07.0794904Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.Cloud-SVE1203702.6.xml.zip (450 items)
2018-02-15T20:07:07.1107408Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudEnc_1-3-90.1.xml.zip (481 items)
2018-02-15T20:07:07.1419935Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudOSX_974.3.xml.zip (514 items)
2018-02-15T20:07:07.1732271Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudVirt-VS21113692.2.xml.zip (535 items)
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Warehouses have been fetched
2018-02-15T20:07:07.2044953Z INFO : SUL info: [I40395] Successfully fetched catalogues from sophos:1:1
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata got 7 warehouses
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEPNG_EAPONLY_1081.1
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEP_11014.2
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CIX_EAPONLY_2-0-0.1
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.Cloud-SVE1203702.6
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudEnc_1-3-90.1
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudOSX_974.3
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudVirt-VS21113692.2
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Fetching customer data
2018-02-15T20:07:07.2044953Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata() -> OK
2018-02-15T20:07:07.2200990Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata - readRemoteMetadata -> OK
2018-02-15T20:07:07.2200990Z INFO : Supplement: SDU
2018-02-15T20:07:07.2200990Z INFO : Found deployable SDU as supplement of component suite.
2018-02-15T20:07:07.2200990Z INFO : Found component sdu.
2018-02-15T20:07:07.2200990Z INFO : Found component hbt.
2018-02-15T20:07:07.2200990Z INFO : Found component ssp64.
2018-02-15T20:07:07.2200990Z INFO : Found component ssp.
2018-02-15T20:07:07.2200990Z INFO : Found component efw64.
2018-02-15T20:07:07.2200990Z INFO : Found component efw.
2018-02-15T20:07:07.2200990Z INFO : Found component esh.
2018-02-15T20:07:07.2200990Z INFO : Found component esh64.
2018-02-15T20:07:07.2200990Z INFO : Found component ui.
2018-02-15T20:07:07.2357420Z INFO : Found component ui64.
2018-02-15T20:07:07.2357420Z INFO : Found component ntp64.
2018-02-15T20:07:07.2357420Z INFO : Found component ntp.
2018-02-15T20:07:07.2357420Z INFO : Found component uninstaller.
2018-02-15T20:07:07.2357420Z INFO : Found component shs.
2018-02-15T20:07:07.2357420Z INFO : Found component uninstaller64.
2018-02-15T20:07:07.2357420Z INFO : Found component sed64.
2018-02-15T20:07:07.2357420Z INFO : Found component sed.
2018-02-15T20:07:07.2357420Z INFO : Found component mcsep.
2018-02-15T20:07:07.2357420Z INFO : Found component savxp.
2018-02-15T20:07:07.2357420Z INFO : Found component savxp.
2018-02-15T20:07:07.2357420Z INFO : Found component sau.
2018-02-15T20:07:07.2357420Z INFO : SDDS Platform: WIN_10_X64
2018-02-15T20:07:07.2357420Z INFO : Component hbt satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2357420Z INFO : Component ssp64 satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2357420Z INFO : Component ssp does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component efw64 satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component efw does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component esh does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component esh64 satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component ui does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component ui64 satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component ntp64 satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component ntp does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component uninstaller does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component shs satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component uninstaller64 satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component sed64 satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component sed does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component mcsep will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component savxp satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component savxp will not be deployed.
2018-02-15T20:07:07.2513662Z INFO : Component sau satisfies feature and platform requirements and will be deployed.
2018-02-15T20:07:07.2669774Z INFO : Model::components changed to: hbt,ssp64,efw64,esh64,ui64,ntp64,shs,uninstaller64,sed64,mcsep,savxp,sau
2018-02-15T20:07:07.2669774Z INFO : Model::components changed to: hbt,ssp64,efw64,esh64,ui64,ntp64,shs,uninstaller64,sed64,mcsep,savxp,sau,sdu
2018-02-15T20:07:07.2669774Z INFO : Adding distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:07.2669774Z INFO : Added distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:07.2669774Z INFO : Subscription: Clean
2018-02-15T20:07:07.2669774Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata()
2018-02-15T20:07:07.2669774Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata()
2018-02-15T20:07:07.2669774Z INFO : SUL info: [I40394] Downloading customer file from sophos:1:1
2018-02-15T20:07:07.2669774Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for sophos:1:1: url=sophos
2018-02-15T20:07:07.2669774Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:07.2669774Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:07.2982978Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:07.2982978Z INFO : SUL info: [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2018-02-15T20:07:07.2982978Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting catalogues
2018-02-15T20:07:07.2982978Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml
2018-02-15T20:07:07.3139226Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml: 15 ms
2018-02-15T20:07:07.3139226Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEP_11014.2.xml
2018-02-15T20:07:07.3295478Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEP_11014.2.xml: 16 ms
2018-02-15T20:07:07.3451301Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml
2018-02-15T20:07:07.3607749Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml: 15 ms
2018-02-15T20:07:07.3607749Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.Cloud-SVE1203702.6.xml
2018-02-15T20:07:07.3764355Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.Cloud-SVE1203702.6.xml: 16 ms
2018-02-15T20:07:07.3764355Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudEnc_1-3-90.1.xml
2018-02-15T20:07:07.4076873Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudEnc_1-3-90.1.xml: 31 ms
2018-02-15T20:07:07.4076873Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudOSX_974.3.xml
2018-02-15T20:07:07.4389391Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudOSX_974.3.xml: 31 ms
2018-02-15T20:07:07.4389391Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudVirt-VS21113692.2.xml
2018-02-15T20:07:07.4545648Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudVirt-VS21113692.2.xml: 16 ms
2018-02-15T20:07:07.4545648Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting warehouses
2018-02-15T20:07:07.5169984Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEPNG_EAPONLY_1081.1.xml.zip (255 items)
2018-02-15T20:07:07.7513611Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEP_11014.2.xml.zip (304 items)
2018-02-15T20:07:07.7982376Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CIX_EAPONLY_2-0-0.1.xml.zip (429 items)
2018-02-15T20:07:07.9076346Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.Cloud-SVE1203702.6.xml.zip (450 items)
2018-02-15T20:07:07.9388640Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudEnc_1-3-90.1.xml.zip (481 items)
2018-02-15T20:07:07.9701354Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudOSX_974.3.xml.zip (514 items)
2018-02-15T20:07:08.0169942Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudVirt-VS21113692.2.xml.zip (535 items)
2018-02-15T20:07:08.0326372Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Warehouses have been fetched
2018-02-15T20:07:08.0326372Z INFO : SUL info: [I40395] Successfully fetched catalogues from sophos:1:1
2018-02-15T20:07:08.0326372Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata got 7 warehouses
2018-02-15T20:07:08.0326372Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEPNG_EAPONLY_1081.1
2018-02-15T20:07:08.0326372Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEP_11014.2
2018-02-15T20:07:08.0326372Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CIX_EAPONLY_2-0-0.1
2018-02-15T20:07:08.0482442Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.Cloud-SVE1203702.6
2018-02-15T20:07:08.0482442Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudEnc_1-3-90.1
2018-02-15T20:07:08.0482442Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudOSX_974.3
2018-02-15T20:07:08.0482442Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudVirt-VS21113692.2
2018-02-15T20:07:08.0482442Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Fetching customer data
2018-02-15T20:07:08.0482442Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata() -> OK
2018-02-15T20:07:08.0482442Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata - readRemoteMetadata -> OK
2018-02-15T20:07:08.0638689Z INFO : Supplement:
2018-02-15T20:07:08.0638689Z INFO : Found component clean.
2018-02-15T20:07:08.0638689Z INFO : Found component clean64.
2018-02-15T20:07:08.0638689Z INFO : SDDS Platform: WIN_10_X64
2018-02-15T20:07:08.0638689Z INFO : Component clean does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:08.0638689Z INFO : Component clean64 does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:08.0638689Z INFO : Model::components changed to: hbt,ssp64,efw64,esh64,ui64,ntp64,shs,uninstaller64,sed64,mcsep,savxp,sau,sdu
2018-02-15T20:07:08.0638689Z INFO : Adding distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:08.0638689Z INFO : Added distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:08.0638689Z INFO : Subscription: CloudAV
2018-02-15T20:07:08.0638689Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata()
2018-02-15T20:07:08.0638689Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata()
2018-02-15T20:07:08.0638689Z INFO : SUL info: [I40394] Downloading customer file from sophos:1:1
2018-02-15T20:07:08.0638689Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for sophos:1:1: url=sophos
2018-02-15T20:07:08.0794918Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:08.0794918Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:08.0951529Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:08.0951529Z INFO : SUL info: [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2018-02-15T20:07:08.0951529Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting catalogues
2018-02-15T20:07:08.0951529Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml
2018-02-15T20:07:08.1108136Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml: 15 ms
2018-02-15T20:07:08.1108136Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEP_11014.2.xml
2018-02-15T20:07:08.1263879Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEP_11014.2.xml: 16 ms
2018-02-15T20:07:08.1420099Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml
2018-02-15T20:07:08.1576897Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml: 15 ms
2018-02-15T20:07:08.1576897Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.Cloud-SVE1203702.6.xml
2018-02-15T20:07:08.1733149Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.Cloud-SVE1203702.6.xml: 16 ms
2018-02-15T20:07:08.1733149Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudEnc_1-3-90.1.xml
2018-02-15T20:07:08.1889555Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudEnc_1-3-90.1.xml: 15 ms
2018-02-15T20:07:08.1889555Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudOSX_974.3.xml
2018-02-15T20:07:08.2201415Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudOSX_974.3.xml: 16 ms
2018-02-15T20:07:08.2201415Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudVirt-VS21113692.2.xml
2018-02-15T20:07:08.2358213Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudVirt-VS21113692.2.xml: 15 ms
2018-02-15T20:07:08.2358213Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting warehouses
2018-02-15T20:07:08.2982647Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEPNG_EAPONLY_1081.1.xml.zip (255 items)
2018-02-15T20:07:08.5326451Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEP_11014.2.xml.zip (304 items)
2018-02-15T20:07:08.5795212Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CIX_EAPONLY_2-0-0.1.xml.zip (429 items)
2018-02-15T20:07:08.6888999Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.Cloud-SVE1203702.6.xml.zip (450 items)
2018-02-15T20:07:08.7201308Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudEnc_1-3-90.1.xml.zip (481 items)
2018-02-15T20:07:08.7513835Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudOSX_974.3.xml.zip (514 items)
2018-02-15T20:07:08.7826535Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudVirt-VS21113692.2.xml.zip (535 items)
2018-02-15T20:07:08.8138820Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Warehouses have been fetched
2018-02-15T20:07:08.8138820Z INFO : SUL info: [I40395] Successfully fetched catalogues from sophos:1:1
2018-02-15T20:07:08.8138820Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata got 7 warehouses
2018-02-15T20:07:08.8138820Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEPNG_EAPONLY_1081.1
2018-02-15T20:07:08.8138820Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEP_11014.2
2018-02-15T20:07:08.8138820Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CIX_EAPONLY_2-0-0.1
2018-02-15T20:07:08.8295226Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.Cloud-SVE1203702.6
2018-02-15T20:07:08.8295226Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudEnc_1-3-90.1
2018-02-15T20:07:08.8295226Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudOSX_974.3
2018-02-15T20:07:08.8295226Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudVirt-VS21113692.2
2018-02-15T20:07:08.8295226Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Fetching customer data
2018-02-15T20:07:08.8451352Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata() -> OK
2018-02-15T20:07:08.8451352Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata - readRemoteMetadata -> OK
2018-02-15T20:07:08.8451352Z INFO : Supplement:
2018-02-15T20:07:08.8451352Z INFO : SDDS Platform: WIN_10_X64
2018-02-15T20:07:08.8451352Z INFO : Model::components changed to: hbt,ssp64,efw64,esh64,ui64,ntp64,shs,uninstaller64,sed64,mcsep,savxp,sau,sdu
2018-02-15T20:07:08.8451352Z INFO : Adding distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:08.8451352Z INFO : Added distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:08.8451352Z INFO : Subscription: Encryption
2018-02-15T20:07:08.8451352Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata()
2018-02-15T20:07:08.8451352Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata()
2018-02-15T20:07:08.8451352Z INFO : SUL info: [I40394] Downloading customer file from sophos:1:1
2018-02-15T20:07:08.8451352Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for sophos:1:1: url=sophos
2018-02-15T20:07:08.8451352Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:08.8451352Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:08.8764187Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:08.8764187Z INFO : SUL info: [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2018-02-15T20:07:08.8764187Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting catalogues
2018-02-15T20:07:08.8764187Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml
2018-02-15T20:07:08.8920528Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml: 16 ms
2018-02-15T20:07:08.8920528Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEP_11014.2.xml
2018-02-15T20:07:08.9233303Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEP_11014.2.xml: 31 ms
2018-02-15T20:07:08.9233303Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml
2018-02-15T20:07:08.9389569Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml: 15 ms
2018-02-15T20:07:08.9389569Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.Cloud-SVE1203702.6.xml
2018-02-15T20:07:08.9702115Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.Cloud-SVE1203702.6.xml: 32 ms
2018-02-15T20:07:08.9702115Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudEnc_1-3-90.1.xml
2018-02-15T20:07:08.9858367Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudEnc_1-3-90.1.xml: 15 ms
2018-02-15T20:07:08.9858367Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudOSX_974.3.xml
2018-02-15T20:07:09.0014721Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudOSX_974.3.xml: 16 ms
2018-02-15T20:07:09.0170222Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudVirt-VS21113692.2.xml
2018-02-15T20:07:09.0327225Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudVirt-VS21113692.2.xml: 15 ms
2018-02-15T20:07:09.0327225Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting warehouses
2018-02-15T20:07:09.1107828Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEPNG_EAPONLY_1081.1.xml.zip (255 items)
2018-02-15T20:07:09.3607874Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEP_11014.2.xml.zip (304 items)
2018-02-15T20:07:09.4076635Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CIX_EAPONLY_2-0-0.1.xml.zip (429 items)
2018-02-15T20:07:09.5170414Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.Cloud-SVE1203702.6.xml.zip (450 items)
2018-02-15T20:07:09.5482918Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudEnc_1-3-90.1.xml.zip (481 items)
2018-02-15T20:07:09.5795263Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudOSX_974.3.xml.zip (514 items)
2018-02-15T20:07:09.6264015Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudVirt-VS21113692.2.xml.zip (535 items)
2018-02-15T20:07:09.6420271Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Warehouses have been fetched
2018-02-15T20:07:09.6420271Z INFO : SUL info: [I40395] Successfully fetched catalogues from sophos:1:1
2018-02-15T20:07:09.6420271Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata got 7 warehouses
2018-02-15T20:07:09.6420271Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEPNG_EAPONLY_1081.1
2018-02-15T20:07:09.6420271Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEP_11014.2
2018-02-15T20:07:09.6420271Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CIX_EAPONLY_2-0-0.1
2018-02-15T20:07:09.6420271Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.Cloud-SVE1203702.6
2018-02-15T20:07:09.6576491Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudEnc_1-3-90.1
2018-02-15T20:07:09.6576491Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudOSX_974.3
2018-02-15T20:07:09.6576491Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudVirt-VS21113692.2
2018-02-15T20:07:09.6576491Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Fetching customer data
2018-02-15T20:07:09.6576491Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata() -> OK
2018-02-15T20:07:09.6576491Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata - readRemoteMetadata -> OK
2018-02-15T20:07:09.6732766Z INFO : Supplement:
2018-02-15T20:07:09.6732766Z INFO : Found component dotnet.
2018-02-15T20:07:09.6732766Z INFO : Found component enc.
2018-02-15T20:07:09.6732766Z INFO : SDDS Platform: WIN_10_X64
2018-02-15T20:07:09.6732766Z INFO : Component dotnet does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:09.6732766Z INFO : Component enc does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:09.6732766Z INFO : Model::components changed to: hbt,ssp64,efw64,esh64,ui64,ntp64,shs,uninstaller64,sed64,mcsep,savxp,sau,sdu
2018-02-15T20:07:09.6732766Z INFO : Adding distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:09.6732766Z INFO : Added distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:09.6732766Z INFO : Subscription: HitmanProAlert
2018-02-15T20:07:09.6732766Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata()
2018-02-15T20:07:09.6732766Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata()
2018-02-15T20:07:09.6889195Z INFO : SUL info: [I40394] Downloading customer file from sophos:1:1
2018-02-15T20:07:09.6889195Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for sophos:1:1: url=sophos
2018-02-15T20:07:09.6889195Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:09.6889195Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:09.7045620Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:09.7045620Z INFO : SUL info: [I40395] Downloaded customer file; fetching catalogues from sophos:1:1...
2018-02-15T20:07:09.7045620Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting catalogues
2018-02-15T20:07:09.7201531Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml
2018-02-15T20:07:09.7358119Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEPNG_EAPONLY_1081.1.xml: 15 ms
2018-02-15T20:07:09.7358119Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CEP_11014.2.xml
2018-02-15T20:07:09.7514376Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CEP_11014.2.xml: 16 ms
2018-02-15T20:07:09.7514376Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml
2018-02-15T20:07:09.7670983Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CIX_EAPONLY_2-0-0.1.xml: 16 ms
2018-02-15T20:07:09.7670983Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.Cloud-SVE1203702.6.xml
2018-02-15T20:07:09.7827239Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.Cloud-SVE1203702.6.xml: 15 ms
2018-02-15T20:07:09.7827239Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudEnc_1-3-90.1.xml
2018-02-15T20:07:09.7983482Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudEnc_1-3-90.1.xml: 16 ms
2018-02-15T20:07:09.7983482Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudOSX_974.3.xml
2018-02-15T20:07:09.8295996Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudOSX_974.3.xml: 31 ms
2018-02-15T20:07:09.8295996Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CloudVirt-VS21113692.2.xml
2018-02-15T20:07:09.8452234Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CloudVirt-VS21113692.2.xml: 16 ms
2018-02-15T20:07:09.8452234Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Getting warehouses
2018-02-15T20:07:09.9076570Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEPNG_EAPONLY_1081.1.xml.zip (255 items)
2018-02-15T20:07:10.1420533Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CEP_11014.2.xml.zip (304 items)
2018-02-15T20:07:10.1889298Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CIX_EAPONLY_2-0-0.1.xml.zip (429 items)
2018-02-15T20:07:10.2983086Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.Cloud-SVE1203702.6.xml.zip (450 items)
2018-02-15T20:07:10.3295576Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudEnc_1-3-90.1.xml.zip (481 items)
2018-02-15T20:07:10.3607888Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudOSX_974.3.xml.zip (514 items)
2018-02-15T20:07:10.3920393Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CloudVirt-VS21113692.2.xml.zip (535 items)
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T31993] SU::internal::CustomerFile::getWarehousesFromSophosUpdateSource Warehouses have been fetched
2018-02-15T20:07:10.4232901Z INFO : SUL info: [I40395] Successfully fetched catalogues from sophos:1:1
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata got 7 warehouses
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEPNG_EAPONLY_1081.1
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CEP_11014.2
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CIX_EAPONLY_2-0-0.1
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.Cloud-SVE1203702.6
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudEnc_1-3-90.1
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudOSX_974.3
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Warehouse: sdds.CloudVirt-VS21113692.2
2018-02-15T20:07:10.4232901Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata Fetching customer data
2018-02-15T20:07:10.4545555Z INFO : SUL info: [T75884] SU::Metadata::readRemoteMetadata SU::Metadata::readRemoteMetadata() -> OK
2018-02-15T20:07:10.4545555Z INFO : SUL info: [T46381] SU::Handle::readRemoteMetadata - readRemoteMetadata -> OK
2018-02-15T20:07:10.4545555Z INFO : Supplement:
2018-02-15T20:07:10.4545555Z INFO : Found component hmpa.
2018-02-15T20:07:10.4545555Z INFO : Found component hmpa64.
2018-02-15T20:07:10.4701657Z INFO : SDDS Platform: WIN_10_X64
2018-02-15T20:07:10.4701657Z INFO : Component hmpa does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:10.4701657Z INFO : Component hmpa64 does not satisfy feature and platform requirements and will not be deployed.
2018-02-15T20:07:10.4701657Z INFO : Model::components changed to: hbt,ssp64,efw64,esh64,ui64,ntp64,shs,uninstaller64,sed64,mcsep,savxp,sau,sdu
2018-02-15T20:07:10.4701657Z INFO : Adding distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:10.4701657Z INFO : Added distribution: C:\\ProgramData\\Sophos\\CloudInstaller\\AutoUpdatePreparation\\Cache\\decoded
2018-02-15T20:07:10.4701657Z INFO : Calling SULDownloader addFilter...
2018-02-15T20:07:10.4701657Z INFO : SUL info: [I96736] sdds.CEPNG_EAPONLY_1081.1: adding primary package WindowsCloudNextGen RECOMMENDED baseVersion=11
2018-02-15T20:07:10.4701657Z INFO : SUL info: [I96736] sdds.CIX_EAPONLY_2-0-0.1: adding primary package WindowsCloudClean RECOMMENDED baseVersion=1
2018-02-15T20:07:10.4701657Z INFO : SUL info: [I96736] sdds.CEPNG_EAPONLY_1081.1: adding primary package WindowsCloudAV RECOMMENDED baseVersion=11
2018-02-15T20:07:10.4701657Z INFO : SUL info: [I96736] sdds.CloudEnc_1-3-90.1: adding primary package WindowsCloudEncryption RECOMMENDED baseVersion=1
2018-02-15T20:07:10.4701657Z INFO : SUL info: [I96736] sdds.CIX_EAPONLY_2-0-0.1: adding primary package WindowsCloudHitmanProAlert RECOMMENDED baseVersion=1
2018-02-15T20:07:10.4701657Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product WindowsCloudNextGen RECOMMENDED path=
2018-02-15T20:07:10.4701657Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4701657Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.4858119Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.5014194Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.5014194Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.5014194Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.5014194Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.5014194Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product ENG 3.70.2.0 path=savxp baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.5014194Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64 baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.5014194Z INFO : SUL info: [I45378] sdds.CEPNG_EAPONLY_1081.1: found included product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.411.411 path=sau baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:10.5014194Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product WindowsCloudNextGen RECOMMENDED path=
2018-02-15T20:07:10.5014194Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d1.sophosupd.com/update: url=sophos
2018-02-15T20:07:10.5014194Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:10.5014194Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:10.5014194Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:10.5014194Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.sdu.xml
2018-02-15T20:07:10.5327384Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.sdu.xml: 31 ms
2018-02-15T20:07:10.5327384Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.sdu.xml.zip (12 items)
2018-02-15T20:07:11.3296471Z INFO : SUL info: [I49502] sdds.sdu.xml: found supplement SDU RECOMMENDED path=sdu baseVersion= [included from product WindowsCloudNextGen RECOMMENDED path=]
2018-02-15T20:07:11.3296471Z INFO : SUL info: [I95020] sdds.CIX_EAPONLY_2-0-0.1: looking for packages included from product WindowsCloudClean RECOMMENDED path=
2018-02-15T20:07:11.3296471Z INFO : SUL info: [I45378] sdds.CIX_EAPONLY_2-0-0.1: found included product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean baseVersion= [included from product WindowsCloudClean RECOMMENDED path=]
2018-02-15T20:07:11.3296471Z INFO : SUL info: [I45378] sdds.CIX_EAPONLY_2-0-0.1: found included product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64 baseVersion= [included from product WindowsCloudClean RECOMMENDED path=]
2018-02-15T20:07:11.3451865Z INFO : SUL info: [I22529] sdds.CIX_EAPONLY_2-0-0.1: looking for supplements included from product WindowsCloudClean RECOMMENDED path=
2018-02-15T20:07:11.3451865Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product WindowsCloudAV RECOMMENDED path=
2018-02-15T20:07:11.3451865Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product WindowsCloudAV RECOMMENDED path=
2018-02-15T20:07:11.3451865Z INFO : SUL info: [I95020] sdds.CloudEnc_1-3-90.1: looking for packages included from product WindowsCloudEncryption RECOMMENDED path=
2018-02-15T20:07:11.3451865Z INFO : SUL info: [I45378] sdds.CloudEnc_1-3-90.1: found included product D4942C57-CC80-4BE7-B4AF-C6EF263B9EC9 1.0.0.21 path=dotnet baseVersion= [included from product WindowsCloudEncryption RECOMMENDED path=]
2018-02-15T20:07:11.3608117Z INFO : SUL info: [I45378] sdds.CloudEnc_1-3-90.1: found included product F1DAD925-C973-4e5e-B172-78E97EB60689 1.3.90.0 path=enc baseVersion= [included from product WindowsCloudEncryption RECOMMENDED path=]
2018-02-15T20:07:11.3608117Z INFO : SUL info: [I22529] sdds.CloudEnc_1-3-90.1: looking for supplements included from product WindowsCloudEncryption RECOMMENDED path=
2018-02-15T20:07:11.3608117Z INFO : SUL info: [I95020] sdds.CIX_EAPONLY_2-0-0.1: looking for packages included from product WindowsCloudHitmanProAlert RECOMMENDED path=
2018-02-15T20:07:11.3608117Z INFO : SUL info: [I45378] sdds.CIX_EAPONLY_2-0-0.1: found included product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.14.616.1 path=hmpa baseVersion= [included from product WindowsCloudHitmanProAlert RECOMMENDED path=]
2018-02-15T20:07:11.3764654Z INFO : SUL info: [I45378] sdds.CIX_EAPONLY_2-0-0.1: found included product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.14.616.1 path=hmpa64 baseVersion= [included from product WindowsCloudHitmanProAlert RECOMMENDED path=]
2018-02-15T20:07:11.3764654Z INFO : SUL info: [I22529] sdds.CIX_EAPONLY_2-0-0.1: looking for supplements included from product WindowsCloudHitmanProAlert RECOMMENDED path=
2018-02-15T20:07:11.3764654Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp
2018-02-15T20:07:11.3764654Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product F8FFD42E-47AC-4CFF-9E27-EC84ED62128E 2.6.0.71 path=ssp
2018-02-15T20:07:11.3764654Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64
2018-02-15T20:07:11.3764654Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 6DA9E48A-5756-47E9-BAA3-F0286CF945BF 2.6.0.71 path=ssp64
2018-02-15T20:07:11.3764654Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh
2018-02-15T20:07:11.3764654Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh
2018-02-15T20:07:11.3920658Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d1.sophosupd.com/update: url=sophos
2018-02-15T20:07:11.3920658Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:11.3920658Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:11.3920658Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:11.3920658Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.ESHSUPP.xml
2018-02-15T20:07:11.4077615Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.ESHSUPP.xml: 15 ms
2018-02-15T20:07:11.4233144Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.ESHSUPP.xml.zip (25 items)
2018-02-15T20:07:12.2359136Z INFO : SUL info: [I49502] sdds.ESHSUPP.xml: found supplement E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh baseVersion= [included from product 9A0D1FB3-1085-4E3F-AE4D-5DCA4862A373 1.0.0.21.1 path=esh]
2018-02-15T20:07:12.2359136Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64
2018-02-15T20:07:12.2359136Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64
2018-02-15T20:07:12.2359136Z INFO : SUL info: [I49502] sdds.ESHSUPP.xml: found supplement 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64 baseVersion= [included from product 7F682906-6E49-481B-89C5-2DCA36720F4F 1.0.0.21.2 path=esh64]
2018-02-15T20:07:12.2359136Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt
2018-02-15T20:07:12.2514628Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 8E360AC3-A63E-48C8-AAC0-B02090ED484C 4.3.60.60 path=hbt
2018-02-15T20:07:12.2514628Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64
2018-02-15T20:07:12.2514628Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 8087796B-2289-4897-98A5-58FF23DAAFD0 1.3.2.40 path=ntp64
2018-02-15T20:07:12.2514628Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp
2018-02-15T20:07:12.2514628Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product AFB2EB41-7301-4143-90D0-D19ADD7CA53D 1.3.2.40 path=ntp
2018-02-15T20:07:12.2514628Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller
2018-02-15T20:07:12.2514628Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 3552C5D7-2B27-4047-957C-92A48281E09D 1.2.0.115 path=uninstaller
2018-02-15T20:07:12.2514628Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs
2018-02-15T20:07:12.2670791Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.0.4.198 path=shs
2018-02-15T20:07:12.2670791Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64
2018-02-15T20:07:12.2670791Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 243DECCD-8080-410D-A45F-77F2182715EE 1.2.0.115 path=uninstaller64
2018-02-15T20:07:12.2670791Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui
2018-02-15T20:07:12.2670791Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 66579BF8-C486-46DB-9B46-8B8FA445433D 1.2.22 path=ui
2018-02-15T20:07:12.2670791Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64
2018-02-15T20:07:12.2670791Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 1.2.22 path=ui64
2018-02-15T20:07:12.2670791Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw
2018-02-15T20:07:12.2827048Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 56B9559F-9C78-4F08-B04F-7C3339BEEDB6 1.0.0.564 path=efw
2018-02-15T20:07:12.2827048Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64
2018-02-15T20:07:12.2827048Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product CD297D6B-58A5-474F-8A0D-0A15803B8B50 1.0.0.564 path=efw64
2018-02-15T20:07:12.2827048Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp
2018-02-15T20:07:12.2827048Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp
2018-02-15T20:07:12.2827048Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d1.sophosupd.com/update: url=sophos
2018-02-15T20:07:12.2827048Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:12.2983347Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:12.2983347Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:12.2983347Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.APPFEED_d1.xml
2018-02-15T20:07:12.3140303Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.APPFEED_d1.xml: 15 ms
2018-02-15T20:07:12.3140303Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.APPFEED_d1.xml.zip (13 items)
2018-02-15T20:07:13.1265563Z INFO : SUL info: [I49502] sdds.APPFEED_d1.xml: found supplement USERAPPFEED LATEST path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
2018-02-15T20:07:13.1265563Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d1.sophosupd.com/update: url=sophos
2018-02-15T20:07:13.1265563Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:13.1265563Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:13.1421055Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:13.1421055Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.CRTSUPP.xml
2018-02-15T20:07:13.1578086Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.CRTSUPP.xml: 15 ms
2018-02-15T20:07:13.1733559Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.CRTSUPP.xml.zip (9 items)
2018-02-15T20:07:13.9703244Z INFO : SUL info: [I49502] sdds.CRTSUPP.xml: found supplement 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
2018-02-15T20:07:13.9703244Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d1.sophosupd.com/update: url=sophos
2018-02-15T20:07:13.9703244Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:13.9703244Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:13.9703244Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:13.9703244Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.SAVCNTRL.xml
2018-02-15T20:07:14.0015743Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.SAVCNTRL.xml: 31 ms
2018-02-15T20:07:14.0015743Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.SAVCNTRL.xml.zip (12 items)
2018-02-15T20:07:14.8140075Z INFO : SUL info: [I49502] sdds.SAVCNTRL.xml: found supplement SAVCONTROLLINE RECOMMENDED path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
2018-02-15T20:07:14.8140075Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d1.sophosupd.com/update: url=sophos
2018-02-15T20:07:14.8140075Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:14.8140075Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:14.8140075Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:14.8140075Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.sxl_supp.xml
2018-02-15T20:07:14.8296499Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.sxl_supp.xml: 16 ms
2018-02-15T20:07:14.8296499Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.sxl_supp.xml.zip (9 items)
2018-02-15T20:07:15.6265214Z INFO : SUL info: [I49502] sdds.sxl_supp.xml: found supplement SXLSUP LATEST path=savxp baseVersion=2 [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
2018-02-15T20:07:15.6265214Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d2.sophosupd.com/update-B: url=sophos
2018-02-15T20:07:15.6265214Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:15.6265214Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:15.6265214Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:15.6265214Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.hips.xml
2018-02-15T20:07:15.6734697Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.hips.xml: 47 ms
2018-02-15T20:07:15.6890240Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.hips.xml.zip (12 items)
2018-02-15T20:07:16.4860009Z INFO : SUL info: [I49502] sdds.hips.xml: found supplement HIPS LATEST_CLOUD_ENDPOINT path=savxp baseVersion= [included from product E17FE03B-0501-4aaa-BC69-0129D965F311 10.7.6.117 path=savxp]
2018-02-15T20:07:16.4860009Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep
2018-02-15T20:07:16.4860009Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 8580B6E7-AD8F-4c42-8085-ABD5765C98C5 4.7.15.0 path=mcsep
2018-02-15T20:07:16.4860009Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed
2018-02-15T20:07:16.5015426Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product BD3D3F43-188F-4930-86C4-54343CC78289 1.0.4.16 path=sed
2018-02-15T20:07:16.5015426Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product ENG 3.70.2.0 path=savxp
2018-02-15T20:07:16.5015426Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product ENG 3.70.2.0 path=savxp
2018-02-15T20:07:16.5015426Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d2.sophosupd.com/update-B: url=sophos
2018-02-15T20:07:16.5015426Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:16.5171953Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:16.5171953Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:16.5171953Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.VDB_supp.xml
2018-02-15T20:07:16.5328639Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.VDB_supp.xml: 15 ms
2018-02-15T20:07:16.5328639Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.VDB_supp.xml.zip (12 items)
2018-02-15T20:07:17.3297680Z INFO : SUL info: [I49502] sdds.VDB_supp.xml: found supplement VDL LATEST path=savxp baseVersion= [included from product ENG 3.70.2.0 path=savxp]
2018-02-15T20:07:17.3297680Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64
2018-02-15T20:07:17.3297680Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 1.0.4.16 path=sed64
2018-02-15T20:07:17.3297680Z INFO : SUL info: [I95020] sdds.CEPNG_EAPONLY_1081.1: looking for packages included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.411.411 path=sau
2018-02-15T20:07:17.3297680Z INFO : SUL info: [I22529] sdds.CEPNG_EAPONLY_1081.1: looking for supplements included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.411.411 path=sau
2018-02-15T20:07:17.3453101Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d1.sophosupd.com/update: url=sophos
2018-02-15T20:07:17.3453101Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:17.3453101Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:17.3453101Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:17.3453101Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.TELEMSUPP.xml
2018-02-15T20:07:17.3609433Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.TELEMSUPP.xml: 15 ms
2018-02-15T20:07:17.3765895Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.TELEMSUPP.xml.zip (9 items)
2018-02-15T20:07:18.1891607Z INFO : SUL info: [I49502] sdds.TELEMSUPP.xml: found supplement TELEMSUP RECOMMENDED path=sau baseVersion= [included from product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 5.8.411.411 path=sau]
2018-02-15T20:07:18.1891607Z INFO : SUL info: [I95020] sdds.sdu.xml: looking for packages included from product SDU RECOMMENDED path=sdu
2018-02-15T20:07:18.1891607Z INFO : SUL info: [I22529] sdds.sdu.xml: looking for supplements included from product SDU RECOMMENDED path=sdu
2018-02-15T20:07:18.1891607Z INFO : SUL info: [I95020] sdds.CIX_EAPONLY_2-0-0.1: looking for packages included from product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean
2018-02-15T20:07:18.1891607Z INFO : SUL info: [I22529] sdds.CIX_EAPONLY_2-0-0.1: looking for supplements included from product 46810557-453C-4DC7-B30A-3F60FEF885E4 3.7.20.1 path=clean
2018-02-15T20:07:18.2047024Z INFO : SUL info: [I95020] sdds.CIX_EAPONLY_2-0-0.1: looking for packages included from product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64
2018-02-15T20:07:18.2047024Z INFO : SUL info: [I22529] sdds.CIX_EAPONLY_2-0-0.1: looking for supplements included from product 7A91E6C5-57F2-406E-94BC-E03DC13C6445 3.7.20.1 path=clean64
2018-02-15T20:07:18.2047024Z INFO : SUL info: [I95020] sdds.CloudEnc_1-3-90.1: looking for packages included from product D4942C57-CC80-4BE7-B4AF-C6EF263B9EC9 1.0.0.21 path=dotnet
2018-02-15T20:07:18.2047024Z INFO : SUL info: [I22529] sdds.CloudEnc_1-3-90.1: looking for supplements included from product D4942C57-CC80-4BE7-B4AF-C6EF263B9EC9 1.0.0.21 path=dotnet
2018-02-15T20:07:18.2047024Z INFO : SUL info: [I95020] sdds.CloudEnc_1-3-90.1: looking for packages included from product F1DAD925-C973-4e5e-B172-78E97EB60689 1.3.90.0 path=enc
2018-02-15T20:07:18.2203281Z INFO : SUL info: [I22529] sdds.CloudEnc_1-3-90.1: looking for supplements included from product F1DAD925-C973-4e5e-B172-78E97EB60689 1.3.90.0 path=enc
2018-02-15T20:07:18.2203281Z INFO : SUL info: [I95020] sdds.CIX_EAPONLY_2-0-0.1: looking for packages included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.14.616.1 path=hmpa
2018-02-15T20:07:18.2203281Z INFO : SUL info: [I22529] sdds.CIX_EAPONLY_2-0-0.1: looking for supplements included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.14.616.1 path=hmpa
2018-02-15T20:07:18.2203281Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d3.sophosupd.com/update-B: url=sophos
2018-02-15T20:07:18.2203281Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:18.2203281Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:18.2203281Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:18.2203281Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.hmpa_data.xml
2018-02-15T20:07:18.2672723Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.hmpa_data.xml: 47 ms
2018-02-15T20:07:18.2672723Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: bulk/sdds.hmpa_data.xml.zip
2018-02-15T20:07:18.2984546Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Failure: bulk/sdds.hmpa_data.xml.zip: 31 ms
2018-02-15T20:07:18.2984546Z INFO : SUL info: [WARN] cached_package_source::copy_from_upstream copy from upstream failed: Cannot read remote resource: d3.sophosupd.com/.../sdds.hmpa_data.xml.zip: 404 Not Found
2018-02-15T20:07:19.1266804Z INFO : SUL info: [I49502] sdds.hmpa_data.xml: found supplement hmpa_data LATEST path=hmpa baseVersion=1 [included from product 16D59F7E-6D84-449C-A7F7-7D8DA2268A26 3.6.14.616.1 path=hmpa]
2018-02-15T20:07:19.1266804Z INFO : SUL info: [I95020] sdds.CIX_EAPONLY_2-0-0.1: looking for packages included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.14.616.1 path=hmpa64
2018-02-15T20:07:19.1266804Z INFO : SUL info: [I22529] sdds.CIX_EAPONLY_2-0-0.1: looking for supplements included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.14.616.1 path=hmpa64
2018-02-15T20:07:19.1266804Z INFO : SUL info: [I49502] sdds.hmpa_data.xml: found supplement hmpa_data LATEST path=hmpa64 baseVersion=1 [included from product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.6.14.616.1 path=hmpa64]
2018-02-15T20:07:19.1266804Z INFO : SUL info: [I95020] sdds.ESHSUPP.xml: looking for packages included from product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
2018-02-15T20:07:19.1422287Z INFO : SUL info: [I22529] sdds.ESHSUPP.xml: looking for supplements included from product E629CAD9-B6A4-47B8-8B2F-16B8FD42067B RECOMMENDED path=esh
2018-02-15T20:07:19.1422287Z INFO : SUL info: [I95020] sdds.ESHSUPP.xml: looking for packages included from product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
2018-02-15T20:07:19.1422287Z INFO : SUL info: [I22529] sdds.ESHSUPP.xml: looking for supplements included from product 07A049D2-0CC4-4E42-8EE8-5C31194954ED RECOMMENDED path=esh64
2018-02-15T20:07:19.1422287Z INFO : SUL info: [I95020] sdds.APPFEED_d1.xml: looking for packages included from product USERAPPFEED LATEST path=savxp
2018-02-15T20:07:19.1422287Z INFO : SUL info: [I22529] sdds.APPFEED_d1.xml: looking for supplements included from product USERAPPFEED LATEST path=savxp
2018-02-15T20:07:19.1578548Z INFO : SUL info: [I95020] sdds.CRTSUPP.xml: looking for packages included from product 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt
2018-02-15T20:07:19.1578548Z INFO : SUL info: [I22529] sdds.CRTSUPP.xml: looking for supplements included from product 97B6A561-5F87-4A2E-A4FE-177F48D8899F RECOMMENDED path=savxp/crt
2018-02-15T20:07:19.1578548Z INFO : SUL info: [I95020] sdds.SAVCNTRL.xml: looking for packages included from product SAVCONTROLLINE RECOMMENDED path=savxp
2018-02-15T20:07:19.1578548Z INFO : SUL info: [I22529] sdds.SAVCNTRL.xml: looking for supplements included from product SAVCONTROLLINE RECOMMENDED path=savxp
2018-02-15T20:07:19.1578548Z INFO : SUL info: [I95020] sdds.sxl_supp.xml: looking for packages included from product SXLSUP LATEST path=savxp
2018-02-15T20:07:19.1578548Z INFO : SUL info: [I22529] sdds.sxl_supp.xml: looking for supplements included from product SXLSUP LATEST path=savxp
2018-02-15T20:07:19.1578548Z INFO : SUL info: [I95020] sdds.hips.xml: looking for packages included from product HIPS LATEST_CLOUD_ENDPOINT path=savxp
2018-02-15T20:07:19.1734753Z INFO : SUL info: [I22529] sdds.hips.xml: looking for supplements included from product HIPS LATEST_CLOUD_ENDPOINT path=savxp
2018-02-15T20:07:19.1734753Z INFO : SUL info: [I95020] sdds.VDB_supp.xml: looking for packages included from product VDL LATEST path=savxp
2018-02-15T20:07:19.1734753Z INFO : SUL info: [I22529] sdds.VDB_supp.xml: looking for supplements included from product VDL LATEST path=savxp
2018-02-15T20:07:19.1734753Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source for d2.sophosupd.com/update-B: url=sophos
2018-02-15T20:07:19.1734753Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating http_source_specific_data to download customer file
2018-02-15T20:07:19.1734753Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating package source to download customer file
2018-02-15T20:07:19.1734753Z INFO : SUL info: [T81533] SU::createCachedPackageSource creating cached package source
2018-02-15T20:07:19.1734753Z INFO : SUL info: [T52614] SU::LoggingAdvisor::start_file [metadata] Syncing: catalogue/sdds.data0910.xml
2018-02-15T20:07:19.1891010Z INFO : SUL info: [T52615] SU::LoggingAdvisor::end_file [metadata] Success: catalogue/sdds.data0910.xml: 15 ms
2018-02-15T20:07:19.2359743Z INFO : SUL info: [DEBUG] cached_package_source::load_bulk_metadata loaded bulk metadata from: bulk/sdds.data0910.xml.zip (85 items)
2018-02-15T20:07:20.0641997Z INFO : SUL info: [I49502] sdds.data0910.xml: found supplement IDE549 LATEST path=savxp baseVersion= [included from product VDL LATEST path=savxp]
2018-02-15T20:07:20.0641997Z INFO : SUL info: [I95020] sdds.TELEMSUPP.xml: looking for packages included from product TELEMSUP RECOMMENDED path=sau
2018-02-15T20:07:20.0641997Z INFO : SUL info: [I22529] sdds.TELEMSUPP.xml: looking for supplements included from product TELEMSUP RECOMMENDED path=sau
2018-02-15T20:07:20.0641997Z INFO : SUL info: [I95020] sdds.hmpa_data.xml: looking for packages included from product hmpa_data LATEST path=hmpa
2018-02-15T20:07:20.0641997Z INFO : SUL info: [I22529] sdds.hmpa_data.xml: looking for supplements included from product hmpa_data LATEST path=hmpa
2018-02-15T20:07:20.0797404Z INFO : SUL info: [I95020] sdds.hmpa_data.xml: looking for packages included from product hmpa_data LATEST path=hmpa64
2018-02-15T20:07:20.0797404Z INFO : SUL info: [I22529] sdds.hmpa_data.xml: looking for supplements included from product hmpa_data LATEST path=hmpa64
2018-02-15T20:07:20.0797404Z INFO : SUL info: [I95020] sdds.data0910.xml: looking for packages included from product IDE549 LATEST path=savxp
2018-02-15T20:07:20.0797404Z INFO : SUL info: [I22529] sdds.data0910.xml: looking for supplements included from product IDE549 LATEST path=savxp
2018-02-15T20:07:20.0797404Z INFO : SUL info: [I49502] sdds.data0910.xml: found supplement IDE550 LATEST path=savxp baseVersion= [included from product IDE549 LATEST path=savxp]
2018-02-15T20:07:20.0953740Z INFO : SUL info: [I95020] sdds.data0910.xml: looking for packages included from product IDE550 LATEST path=savxp
2018-02-15T20:07:20.0953740Z INFO : SUL info: [I22529] sdds.data0910.xml: looking for supplements included from product IDE550 LATEST path=savxp
2018-02-15T20:07:20.0953740Z INFO : SUL info: [I49502] sdds.data0910.xml: found supplement IDE551 LATEST path=savxp baseVersion= [included from product IDE550 LATEST path=savxp]
2018-02-15T20:07:20.0953740Z INFO : SUL info: [I95020] sdds.data0910.xml: looking for packages included from product IDE551 LATEST path=savxp
2018-02-15T20:07:20.0953740Z INFO : SUL info: [I22529] sdds.data0910.xml: looking for supplements included from product IDE551 LATEST path=savxp
2018-02-15T20:07:20.1109993Z INFO : SUL info: [I19463] Syncing product WindowsCloudNextGen RECOMMENDED path=
2018-02-15T20:07:20.3297432Z INFO : SUL info: [I19463] Product download size 90947726 bytes
2018-02-15T20:07:20.3297432Z INFO : Download size: 90947726
2018-02-15T20:07:20.3297432Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file a05807f56476f59b5ad5e74a5893334ex000.dat: 4344: ssp/manifest.dat: filtered out
2018-02-15T20:07:20.3297432Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 1b6c3200a817280cef5b01ea18644cb2x000.dat: 1634304: ssp/SophosSystemProtection.msi: filtered out
2018-02-15T20:07:20.3297432Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file e7765afc72cb91f1563d42159d9fa900x000.dat: 909024: ssp/Sophos/Sophos Data Recorder/SDRService.exe: filtered out
2018-02-15T20:07:20.3297432Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 6a5f4f3867e891fa0be1255a01b41d57x000.dat: 1754: ssp/Sophos/Sophos System Protection/integrity.dat: filtered out
2018-02-15T20:07:20.3297432Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 4d6b304a540eddf0ba55cf5e6af1d4adx000.dat: 2871: ssp/Sophos/Sophos System Protection/scf.dat: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file c12556d4d156a086ea810a9d6eda80c7x000.dat: 4266744: ssp/Sophos/Sophos System Protection/ssp.exe: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file ea0ba9ef6f489f198c55907270cc9eb4x000.dat: 324296: ssp/Sophos/Sophos System Protection/TelemetryPlugin.exe: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 3a610ec6fc0b0a924d62e767f5142b99x000.dat: 229784: ssp/Sophos/Sophos System Protection/Config/Rules/rules.bin: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 58162d529818b3bdeecf958f595f0afdx000.dat: 4824: ntp/manifest.dat: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 9405defd8266ac4b15b28a3bf8be1867x000.dat: 2383872: ntp/Sophos Network Threat Protection.msi: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 4e76a21bf4deb52730ac63e3b016a8a8x000.dat: 265480: ntp/Sophos/Sophos Network Threat Protection/bin/BPAIF.dll: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 5731160ad2917ae1ae0191f4a4dfe69bx000.dat: 1174: ntp/Sophos/Sophos Network Threat Protection/bin/integrity.dat: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file ee802f2ae8901732c9adfdf52f889614x000.dat: 461440: ntp/Sophos/Sophos Network Threat Protection/bin/navl.dll: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file bd219a175f84600f3fc9514a46f87cacx000.dat: 18061: ntp/Sophos/Sophos Network Threat Protection/bin/Sntp.cat: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 6166f77c15cf8cdfce1b8b3ee9ee3dc1x000.dat: 110232: ntp/Sophos/Sophos Network Threat Protection/bin/Sntp.sys: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 3e9a55febf391cb8d712aee630e8e099x000.dat: 716880: ntp/Sophos/Sophos Network Threat Protection/bin/SntpService.exe: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file ec547cbb9dde4792e7c2d5a8a934e856x000.dat: 182352: ntp/Sophos/Sophos Network Threat Protection/bin/plugins/http.plg: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 967a46c938bfe75feed9916269cd9dcex000.dat: 114832: ntp/Sophos/Sophos Network Threat Protection/bin/plugins/ip.plg: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 5580cab9d674b34add53c84985e22a15x000.dat: 99232: ntp/Sophos/Sophos Network Threat Protection/bin/plugins/ipv6.plg: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 254816ade2b981e20ad6d03d074b30f2x000.dat: 64960: ntp/Sophos/Sophos Network Threat Protection/bin/plugins/portmap.plg: filtered out
2018-02-15T20:07:20.3453689Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 8748670648333691ff8e146b7086cd4fx000.dat: 135552: ntp/Sophos/Sophos Network Threat Protection/bin/plugins/tcp.plg: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file d5e6b72106978bc59e0a5df2003d40edx000.dat: 121552: ntp/Sophos/Sophos Network Threat Protection/bin/plugins/udp.plg: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file d81fdb6204672e71ae7633ae53c6ae9fx000.dat: 4869: uninstaller/manifest.dat: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file b8c5ef307fb8fca71826bd43f654eb63x000.dat: 20008: uninstaller/ResChs.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file bad948baf38a110898172fa9f5dcec8bx000.dat: 20008: uninstaller/ResCht.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file a779a48138c85cad52720df9c756e2b2x000.dat: 21608: uninstaller/ResDeu.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 9303dabe2d73ad219b2e30ca0be72087x000.dat: 21096: uninstaller/ResEng.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file b2b552a6a60858d2a8d07872b5d6d047x000.dat: 21096: uninstaller/ResEsp.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 36e77d9671264fc16271faa838dbc097x000.dat: 21608: uninstaller/ResFra.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file f4b944a5f54eac1dd298e07958e4634dx000.dat: 21608: uninstaller/ResIta.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 176913a7b89822b66db95cc270b695fbx000.dat: 20584: uninstaller/ResJpn.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 97ea7e71b0533de4351f8d80faacd8a9x000.dat: 20584: uninstaller/ResKor.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file e2db305af31ad8b6ac27cec4c4f26938x000.dat: 21608: uninstaller/ResPtb.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file a6d616a552dc5c02035389dc4281aa28x000.dat: 294392: uninstaller/uninstallcli.exe: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 522621c091b98bb73fb2030f18c50773x000.dat: 618616: uninstaller/uninstallcore.dll: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 2a14a1a886e349d608348b8d5ab714fbx000.dat: 414912: uninstaller/uninstallgui.exe: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 9a79195719a42d3ae2dd13acedb9ea2fx000.dat: 4066: ui/manifest.dat: filtered out
2018-02-15T20:07:20.3609965Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 7af433f5c9f19ffc5cc21914a432852dx000.dat: 421888: ui/Sophos UI.msi: filtered out
2018-02-15T20:07:20.3766217Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 8f553f24af0ac4c003c1fbe593808bc4x000.dat: 948: ui/Sophos/Sophos UI/integrity.dat: filtered out
2018-02-15T20:07:20.3766217Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 09c6310abe00fe77f1302d9e56dc7d95x000.dat: 2118600: ui/Sophos/Sophos UI/Sophos UI.exe: filtered out
2018-02-15T20:07:20.3766217Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 83882f805a4b37543f37247769027201x000.dat: 441168: ui/Sophos/Sophos UI/Telemetry.exe: filtered out
2018-02-15T20:07:20.3766217Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file a6eed21f7f8453ba4e7af53c1b50b9f6x000.dat: 3332: efw/manifest.dat: filtered out
2018-02-15T20:07:20.3766217Z INFO : SUL info: [T19465] `anonymous-namespace'::DownloadFilter::can_copy_file Skipping file 117bb2ac05c6906be7be9b36731914bex000.dat: 667648: efw/Sophos Endpoint Firewall.msi: filtered out
2018-02-15T20:07:20.3766217Z INFO : SUL info: [I19464] Syncing file 81b2fbca3fcce12f124ec1742e3c7e19x000.dat: 111400 bytes: savxp/rkdisk.dll
2018-02-15T20:07:21.2829745Z INFO : SUL info: [I19464] File 81b2fbca3fcce12f124ec1742e3c7e19x000.dat: sync failed
2018-02-15T20:07:21.2985232Z WARNING : SUL error: [E73342] Checksum error: 81b2fbca3fcce12f124ec1742e3c7e19x000.dat: wrong size: saw 953, expected 111400
2018-02-15T20:07:21.3766511Z INFO : Command 'Download' completed with failure with reboot code '0' and error message 'Could not download software'.
2018-02-15T20:07:21.3766511Z ERROR : Installation failed.
2018-02-15T20:07:21.3766511Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/events/endpoint/ef060834-5adc-e4bc-28a6-60e86084e777
2018-02-15T20:07:21.3766511Z WARNING : WinHttpGetProxyForUrl returned: 12167
2018-02-15T20:07:21.3922655Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2018-02-15T20:07:21.3922655Z INFO : Set security protocol: 00000800
2018-02-15T20:07:21.3922655Z INFO : Opening connection to dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
2018-02-15T20:07:21.3922655Z INFO : Opened connection to dzr-mcs-amzn-us-west-2-fa88.upe.p.hmr.sophos.com
2018-02-15T20:07:21.3922655Z INFO : Sending request for connection confirmation through potential proxy
2018-02-15T20:07:21.3922655Z INFO : Request content size: 0
2018-02-15T20:07:21.3922655Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:21.3922655Z INFO : Certificate check succeeded
2018-02-15T20:07:21.4078907Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:21.4392200Z INFO : Response status code: 200
2018-02-15T20:07:21.4392200Z INFO : Response data size: 168
2018-02-15T20:07:21.4392200Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2018-02-15T20:07:21.4392200Z INFO : Request content size: 1001
2018-02-15T20:07:21.4547677Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:21.4547677Z INFO : Certificate check succeeded
2018-02-15T20:07:21.4547677Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:21.5329399Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2018-02-15T20:07:21.5485292Z INFO : Certificate check succeeded
2018-02-15T20:07:21.5485292Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2018-02-15T20:07:21.5485292Z INFO : Response status code: 200
2018-02-15T20:07:21.5485292Z INFO : Response data size: 0
2018-02-15T20:15:05.4227896Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2018-02-15T20:15:05.4384307Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2018-02-15T20:15:05.4384307Z INFO : Sending HTTP 'PUT' request to: prod/2018-02-15T20:15:05Z-2018-02-15T20:15:05Z-af1f7e63-0e0f-5227-99cf-dbd1829282da.json
2018-02-15T20:15:05.4384307Z WARNING : WinHttpGetProxyForUrl returned: 12167
2018-02-15T20:15:05.4384307Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2018-02-15T20:15:05.4384307Z INFO : Set security protocol: 00000800
2018-02-15T20:15:05.4384307Z INFO : Opening connection to t1.sophosupd.com
2018-02-15T20:15:05.4384307Z INFO : Opened connection to t1.sophosupd.com
2018-02-15T20:15:05.4540536Z INFO : Request content size: 2878
2018-02-15T20:15:05.8134878Z INFO : Response status code: 200
2018-02-15T20:15:05.8134878Z INFO : Response data size: 0
2018-02-15T20:15:05.8290272Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2018-02-15T20:15:05.8290272Z INFO : Telemetry Response:
2018-02-15T20:15:05.8602795Z INFO : Cleaning up extracted files
2018-02-15T20:15:05.8915225Z ERROR : Exception: Setup program failed with code: 1



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Parents
  • Given:

    2018-02-15T20:07:20.3766217Z INFO : SUL info: [I19464] Syncing file 81b2fbca3fcce12f124ec1742e3c7e19x000.dat: 111400 bytes: savxp/rkdisk.dll
    2018-02-15T20:07:21.2829745Z INFO : SUL info: [I19464] File 81b2fbca3fcce12f124ec1742e3c7e19x000.dat: sync failed
    2018-02-15T20:07:21.2985232Z WARNING : SUL error: [E73342] Checksum error: 81b2fbca3fcce12f124ec1742e3c7e19x000.dat: wrong size: saw 953, expected 111400

    Can you download the file:

    http://d1.sophosupd.com/update/81b2fbca3fcce12f124ec1742e3c7e19x000.dat

    And if, so, if you create a MD5 checksum of it does it match the file name.  E.g. once downloaded:

    certutil -hashfile 81b2fbca3fcce12f124ec1742e3c7e19x000.dat MD5
    MD5 hash of 81b2fbca3fcce12f124ec1742e3c7e19x000.dat:
    81b2fbca3fcce12f124ec1742e3c7e19

    Note the hash of the file matches the fine name.

    The logs suggest you were able to download some data but it wasn't the same file.  Was it truncated or replaced with content from an upstream device?

    Regards,
    Jak

  • Looks like it might be related to the firewall. 

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