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Notification: Data protection is off

In my Sophos Endpoint application I got a notification with 'Data protection is off'. Where in the Sophos Central portal do I turn it on?

 



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  • I seems there are answers to this post. Is there any updated articles I can look for? The articles seemed to have be moved. Our Sophos Central is not stating anything is wrong yet the devices state "Data protection is off" Our Device Encryption licence limit is not even close to being full either. 




  • I am testing a theory and maybe you guys can confirm.   From what we found out, the data protection is using Windows BitLocker to encrypt.  We use SCCM to turn on BitLocker and then after the set up, manually install Sophos Cloud under an account with administrative privileges.  I have a couple of machines that doesn't show any notifications of Data Protection (just Your Computer is Protected notification) so I am wondering it shows Data Protection off because BitLocker was already implemented so Sophos doesn't report it's on?

    I hope the links are updated too...

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  • I am testing a theory and maybe you guys can confirm.   From what we found out, the data protection is using Windows BitLocker to encrypt.  We use SCCM to turn on BitLocker and then after the set up, manually install Sophos Cloud under an account with administrative privileges.  I have a couple of machines that doesn't show any notifications of Data Protection (just Your Computer is Protected notification) so I am wondering it shows Data Protection off because BitLocker was already implemented so Sophos doesn't report it's on?

    I hope the links are updated too...

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