HELP! Dynamic disks or GPT disks are used on this machine. Please install again and choose Bitlocker Encryption. Error 5009

Question

Hi, 
 
 I'm getting below error message on all our new machine Lenovo T460 windows 7 64bit 
 
 Dynamic disks or GPT disks are used on this machine. Please install again and choose "Bitlocker Encryption". Error 5009 
 
 Where do I choose BitLocker Encryption? 
 
 Thanks

MichaelMcLannahan · Answer

Morning Sujita - This may help 
 
 https://community.sophos.com/kb/en-us/118203 
 
 So in essence if you want Sophos using BitLocker then you have to change the disk to MBR. 
 
 DiskPart can help you get more information about the partitions on your HDD. Check this article for more detail on that. 
 
 https://community.sophos.com/kb/en-us/120457 
 
 Hope this helps a little?

BillKearney · Answer

Hello Sujita, 
 What version of Windows are you running? Bitlocker on Windows 7 is only available on the Enterprise or Ultimate editions. 
 If your version of Windows is not one of these you will need to upgrade the OS to one that supports Bitlocker or format the hard disk to MBR. After this you will need to reload Windows.

Gina Raynard · Answer

I am having the same issue. I have installed the new SafeGuard Enterprise Management Center for newer hardware with processors requiring SafeGuard 8. These are 64 bit Windows 7 Pro machines and bitlocker is not wanted or available. I want to use manage and have recovery capability through SafeGuard and not Windows Bitlocker. Also, these are UEFI drives. I do not want to reformat with MBR and reinstall Windows. Frustrating as this has been a two week process due to poor documentation and Sophos technical support that only can/wants to support break/fix issues. I am trying to avoid having more PCs reduced "bricks" or expensive paper weights. 
 It is the poor documentation and lack of support that will leave me looking for a replacement end user and network protection solution.