Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 37 replies
  • Subscribers 6 subscribers
  • Views 122370 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Safeguard Fingerprint logon - Lenovo laptop(s)

Cerebus06

I am having a real time attempting to get the fingerprint logon solution to work.  I'm attempting to utilize this with Lenovo laptops.

The first question I've got is - is it possible to not have Fingerprint software installed on the system, install Safeguard, and then later install Fingerprint software (the proper version of course)?  Will Safeguard pick it up and use it then?

Secondly, is it possible to have multiple users on the same laptop log into POA using Fingerprint?

Third, does Safeguard recognize multiple Fingerprints on the same fingerprint profile?

:2395


This thread was automatically locked due to age.
Parents
  • 0

    Hi all,

    Hopefully this will provide a bit more clarity...

    SGN 5.50.1 (which is scheduled for mid August) is supposed to provide support for the following Lenovo fingerprint software versions:

    1)      UPEK: 5.8.5.6014

    2)      Authentec: 3.3.2.27

    The latest version of the UPEK chip fingerprint software from Lenovo is 5.9.x. However if you look at the download link on the Lenovo website for the 5.9.x software, there is an advisory stating that users of SGN 5.50 and Windows 7 should use version 5.8.5.6014 which is a Vista package. I've tested this package with Windows 7 and whilst it doesn't cause any harm to the system, and fingerprint works okay, it's still not supported from Sophos and fingerprint POA doesn't work.

    Thus the reason I'm waiting for SGN 5.50.1.

    As a side note I also requested that LSH (Local Self Help) works with fingerprint activated policies too - seeing as fingerprint isn't working for a lot of customers we have to fall back to password authentication.  Unfortunately when fingerprint authentication is enabled on a policy Local Self Help stops working. (This is by design). Not good when the users forget their passwords and the Servicedesk is closed.

    I understand that no-one forgets their fingerprint but until Sophos can guarantee 100% that fingerprint will work and that it wont fall back to password authentication then there is a clear need for LSH with fingerprint authentication. Not a well thought out design if you ask me ;)

    I've been advised that Local Self Help will work with fingerprint enabled policies in the next major release of SGN. Let's wait and see eh.

    How many days until Mid August? ;)

    :3796
Reply
  • 0

    Hi all,

    Hopefully this will provide a bit more clarity...

    SGN 5.50.1 (which is scheduled for mid August) is supposed to provide support for the following Lenovo fingerprint software versions:

    1)      UPEK: 5.8.5.6014

    2)      Authentec: 3.3.2.27

    The latest version of the UPEK chip fingerprint software from Lenovo is 5.9.x. However if you look at the download link on the Lenovo website for the 5.9.x software, there is an advisory stating that users of SGN 5.50 and Windows 7 should use version 5.8.5.6014 which is a Vista package. I've tested this package with Windows 7 and whilst it doesn't cause any harm to the system, and fingerprint works okay, it's still not supported from Sophos and fingerprint POA doesn't work.

    Thus the reason I'm waiting for SGN 5.50.1.

    As a side note I also requested that LSH (Local Self Help) works with fingerprint activated policies too - seeing as fingerprint isn't working for a lot of customers we have to fall back to password authentication.  Unfortunately when fingerprint authentication is enabled on a policy Local Self Help stops working. (This is by design). Not good when the users forget their passwords and the Servicedesk is closed.

    I understand that no-one forgets their fingerprint but until Sophos can guarantee 100% that fingerprint will work and that it wont fall back to password authentication then there is a clear need for LSH with fingerprint authentication. Not a well thought out design if you ask me ;)

    I've been advised that Local Self Help will work with fingerprint enabled policies in the next major release of SGN. Let's wait and see eh.

    How many days until Mid August? ;)

    :3796
Children
No Data
Unfiltered HTML