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Sophos mobile control & MDM & Windows 10 pro

Hi All,

We having the following problems with Sophos Mobile Control, whether we roll out with SMC on central or onprem we cant deploy properly to a windows 10 laptop. latest version of windows and latest version of SMC7


Enrollment issues
on enrollment we have struggled to enroll devices that are signed in with a live ID, if the device does not have a linked live ID it enrolls.

push issues
If the device has been enrolled we can not push and perform the following actions

  1. Locate
  2. Remote wipe

Anyone who has tried this and found a workaround? we tried Maas360 and had similar issues with the live accounts, however we were able to perform the locate and wipe..



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