firstly, i have read the following two articles:
https://community.sophos.com/kb/en-us/127413
And i am currently in the situation where nothing is happening when i click the allow button. I have also ran "sudo spctl --master-disable" on the mac to allow all from everywhere and that has not helped either. User is constantly prompted to "action required", but when you click on allow, nothing happens.
I have uninstalled and reinstalled sophos as well. Machine is a recent image. Before i re image again (sigh) is there any other way to fix this like from the command line or something? I know its OSX's fault, but this should work. I've had to do this before for other software and it has worked before. Any other tricks? i am not aware of any other mouse customization software, however the user does have an wacom tablet.
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