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ERROR - "Sophos Firewall detected malicious traffic: 'C2/Generic-C' at 'C:\Windows\System32\svchost.exe' (Technica..."

I am getting the error status on 1 or 2 computers each day 

"Sophos Firewall detected malicious traffic: 'C2/Generic-C' at 'C:\Windows\System32\svchost.exe' (Technica..."

What is this?



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Parents
  • Hey Paul,

    did you find something? We are getting this error on some computers here too. I found the URL which is responsible for the threat: "sync.header.direct".

    Is it the same for you?

    I'm not that knowledgeable about domains. Is this a safe domain and the Sophos popup wrong?

     

    Kind regards

    Marc

     

Reply
  • Hey Paul,

    did you find something? We are getting this error on some computers here too. I found the URL which is responsible for the threat: "sync.header.direct".

    Is it the same for you?

    I'm not that knowledgeable about domains. Is this a safe domain and the Sophos popup wrong?

     

    Kind regards

    Marc

     

Children
  • Marc

    Haven't found anything yet.  Been a little busy.  All I do know is I am very disappointed with Sophos Central and all the problems we are having with it.  It does not seem to be working at all on about 40% of our machines (either it's giving so many false positives or just not running)

    We are truly sorry we purchased this software and 3 years of contract.  Seems like it is just a waste of money and we should have gone with a more reliable working solution.

    But now we are stuck :-(

  • Hi Marc,

    We are getting the exact same reports as you are across multiple machines all to the URL "sync.header.direct" It just started out of the blue a week or so ago and no matter what I try I cant confirm that it is actually malicious and not a false positive.

    Have you heard back from Sophos?

    Thanks

    Steve

  • We are getting the messages now all over the place and no help from Sophos :(