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Virus DSME keeps apearing on different endpoints with identical location details.

Hello. A strange thing is happening in my sophos management console (v. 5.4.1). A virus alert appeared some days ago. Item detected was DSME. I couldnt clean it up from Management console, but the strange thing was that next day the same virus alert was coming from another end-user and details of the location of this virus were the same of the the user from previous day. Example pc1 showing DSME virus with location c:\user\user1\appdata\local\google\chrome\userdata\default\cache\f_00316e. Next day pc2 is showing same alert with same location which is not possible because the user from first endpoint pc1 never used pc2. It keeps re-apearing on diferent endpoints each day. Did anybody come across someting like this? Google couldnt help me. Any sugestions to fixing this are welcome.



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  • Have you checked to see if the folder structure exists even though the user has never used the computer?

    Respectfully, 

     

    Badrobot

     

  • hi badrobot,

     

    finally i was able to check the folder structure on the original pc of the user and the answer is no , the folder structure is diffent. the last item in cache is not present. full pc scan did not find anything. and im still getting reports of virus on diferent end-users from the non-existing folder structure. ip addresses are diffent for each end-user (IP's are reserved in DHCP). what i also find a bit strange is that the end-point is always replaced with another endpoint. the list of infected endpoints is not getting bigger. its alwasy just one pc that shows this DSME virus. I hope i explained it clear enough

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  • hi badrobot,

     

    finally i was able to check the folder structure on the original pc of the user and the answer is no , the folder structure is diffent. the last item in cache is not present. full pc scan did not find anything. and im still getting reports of virus on diferent end-users from the non-existing folder structure. ip addresses are diffent for each end-user (IP's are reserved in DHCP). what i also find a bit strange is that the end-point is always replaced with another endpoint. the list of infected endpoints is not getting bigger. its alwasy just one pc that shows this DSME virus. I hope i explained it clear enough

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