Phish Threat - adding user emails

Question

As partner, with client with a central account, it is weird, I can only add Phish threat users within my own domain, not for the customer's domain who I started the trial for. A message states that this is not possible.

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byron · Answer

Hi apalm123, to send out phishing simulations the employees domain must match the domain of the account holder. For example, if the Sophos Central trial account is for Joe@sophos.com, you can only send phishing simulations to the 5 employees with @sophos.com email addresses. You may need to create a new trial for this customer setting it up with their domain rather than your own, that way they can then phish their own domain.