I am trying out the Phis Threat. I have tried this multipul times, but cannot seem to get it to work.
To start, I have gone through the entire setup, and I have added the IP's and all of the domains to the whitelist. The domains are verified.
I create a campaign, and I have tried sending it to just myself as a test, and to everyone. The phish threat shows that the email has been sent in the Phish Threat Dashboard and the campaign.
The email is never received. I go to my Sophos email security, which is where it should hit first. There is no record of the email coming in on the logs, and it is not in the quarantine. I have sent out a test email from the training reminders - automated email setting, and I get that just fine. When I click on send me a test email from the campaign, it also never arrives.
In this exmaple, it should be coming from email@example.com
I check the mail log for inbound to myself and there is nothing there from the campaign.
Not sure what to do at this point
Any help would be appreciated.
[edited by: emmosophos at 7:32 PM (GMT -8) on 16 Feb 2024]