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Upgrade 5.3.1 to 5.5.0 failed on obfuscated password

Testpilot

Hello Support Community,

Half a year ago we followed the following KB 13094, this gave a extra level of security to our user account and password use. 
2 Weeks ago i decided it was high time to upgrade to the latest version of SEC, this has always worked without any problems before, got very used to the process.

To my amazement it failed, and hard. I cannot seem to figure out what the problem is other then the passwords are not accepted, neither the old admin pass or its obfuscated version.

Is there a way to remove the hole ObfuscationUtil.exe and its functionality and revert back to old use so i can upgrade without any problems again.
Or does anybody have a Guide, that also takes in account the fact you have used this utility, for the installation of SEC?



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  • 0 in reply to Testpilot

    Hello Testpilot,

    as for the size, one of my servers has 300+ endpoints and the SOPHOS550 database is just 100MB.

    If you're not really interested in the historical data and statistics I'd recommend starting from scratch, i.e. running InstallDB.bat to get a clean database.

    Christian

  • 0 in reply to QC

    Hello Christian, Thank you for the reply.

    Exactly, so 4gig is really insane ^^, something definitely was going wrong in there.

    OC i would rather have the old data and statistics back but think a clean db would be a saver option as the old db is so just so corrupted.

    We will build it up from scratch then, and use the InstallDB.bat file for that, thanks for the link!

    Thanks again for the support so far, your the best!!

    Arris

  • 0 in reply to Testpilot

    Hello Arris,

    unless you change the default values for Tools → Configure Reporting ... the history will be history (forgive the pun) after 12 months. Normally there isn't any really old data anyway. And the data is still there, you just can't merge it into the new database.

    Christian 

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