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Failed Upgrade 522 to 550

Hi all,

 

I have just tried to upgrade my single server installation of the Enterprise console from 5.2.2 to 5.5.0 and it failed.

 

It suggested that it had rolled back the upgrade, but since then I have three services that are stuck at 'Starting', these are:

 

Sophos Patch Endpoint Communicator

Sophos Patch Endpoint Orchestrator

Sophos Patch Server Communicator

 

Everything 'seems' to be still working ok, clients are connecting for updates etc. - But I am now stuck with 5.2.2 and obviously want to move up to 5.5.0 and resolve the failing services.

I have also noticed since the failed upgrade I have a SOPHOS550 DB in my SQL server instance and within 'Programs and Features' Console and Server are 5.2.2 but Database is 5.5.0.

 

Any help to resolve this would be appreciated.

 

Regards,

Chris Snape

 



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