Second Time Computers are hanging on start after Sophos Auto Update Upgrade (Version 10.6.4 VE3.67.0)

Question

Hello 
 We work with Sophos Enterprise Console and some Desktop Clients in a Client Preview Group Version 10.6.4 VE3.6.67.0. 
 Today is the second time, this Desktop Clients are hanging on start (no loging Screen) after Sophos AutoUpdate. All other Desktop Clients in other Group Version 10.6.3 VE3.64.3 didn't have any Troubles. 
 We moved all Clients out of the Preview Group. 
 Is this a known issue? 
 Thanks, 
 Andr&eacute;

Andre Peterhans · Accepted Answer

Sophos deployed a new HIPs on 18. January. It will be picked up by AutoUpdate on Preview and Recommended Version. 
 HIPSRules on Windows Client within "C:\Program Files (x86)\Sophos\Sophos Anti-Virus" matchup as HIPSRules-10-3-195-1.bdl. 
 The issue is fixed and it look likes it is a great help for all custommer affected within the new Version. 
 Sophos support did a great job (it was also a lot of work for us). 
 Andr&eacute;