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Upgrade from 5.5.1 to 5.5.2 fails

Hi folks,

today i've tried updating Enterprise Console from 5.5.1 to 5.5.2.

 

At first i've upgraded the databases on our cluster, with no errors.

 

After that i've started the SEC-Setup an it fails when trying to install server64.msi. MSI-Log tells the following error:

Action ended 14:45:09: FormatInteger. Return value 1.
MSI (s) (BC:B4) [14:45:09:101]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI2429.tmp, Entrypoint: DeobfuscatePassword
Action start 14:45:09: DeobfuscatePassword.
DeobfuscatePassword:  Initialized.
DeobfuscatePassword:  Deobfuscating: REGISTRYSERVERPASSWORD to SERVER_USERNAMEPASSWORD
DeobfuscatePassword:  Deobfuscation skipped: REGISTRYSUMPASSWORD to SUM_USERNAMEPASSWORD
MSI (s) (BC:00) [14:45:09:148]: Doing action: SetServerUserNamePasswordFromCommandLineValue
Action ended 14:45:09: DeobfuscatePassword. Return value 1.
Action start 14:45:09: SetServerUserNamePasswordFromCommandLineValue.
MSI (s) (BC:00) [14:45:09:148]: Doing action: SetServerUserNameDomainFromCommandLineValue
Action ended 14:45:09: SetServerUserNamePasswordFromCommandLineValue. Return value 1.
Action start 14:45:09: SetServerUserNameDomainFromCommandLineValue.
MSI (s) (BC:00) [14:45:09:148]: Doing action: SetServerUserNameFromCommandLineValue
Action ended 14:45:09: SetServerUserNameDomainFromCommandLineValue. Return value 1.
Action start 14:45:09: SetServerUserNameFromCommandLineValue.
MSI (s) (BC:00) [14:45:09:148]: Skipping action: CredStore.GetDBCredentials (condition is false)
MSI (s) (BC:00) [14:45:09:148]: Skipping action: SetSUMUserNamePasswordFromCommandLineValue (condition is false)
MSI (s) (BC:00) [14:45:09:148]: Skipping action: SetSUMUserNameFromCommandLineValue (condition is false)
MSI (s) (BC:00) [14:45:09:148]: Doing action: CredStore.GetSUMCredentials
Action ended 14:45:09: SetServerUserNameFromCommandLineValue. Return value 1.
MSI (s) (BC:00) [14:45:09:163]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI2459.tmp, Entrypoint: GetSumCredentialsFromCredStore
Action start 14:45:09: CredStore.GetSUMCredentials.
GetSumCredentialsFromCredStore:  Initialized.
GetSumCredentialsFromCredStore:  GetUsername operation results: 80131577
GetSumCredentialsFromCredStore:  Error 0x80131577: Failed to get username
CustomAction CredStore.GetSUMCredentials returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 14:45:09: CredStore.GetSUMCredentials. Return value 3.
Action ended 14:45:09: INSTALL. Return value 3.

 

Anyone else facing the same problem or has any clue to solve this issue?

 

Best regards,

 

R. Gorek



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