Hi,
I been using the Sophos Data Protection Suite for approximately 5 years, and presently on console 5.2.1 and endpoint 10.3
I've requested as a development enhancement through tech support several times which seems to go into a black hole.
Basically we apply tamper protection to prevent staff from disabling/altering any of the products settings. However IT staff do need to turn off the firewall, etc to do various tests. The problem is that they forget to turn the protection back on, and comply with the policies.
What I want on the endpoint is a pop up box when removing tamper protection, and subsequently disabling features (in otherwords, not compling with the policies). The pop up should ask the user how long before it re-complies with policies, such as a dropdown offering 1 hour, 4 hours, upon next reboot). A bit look the snooze option for windows updates.
This has been around in other vendor products for years, and I'm gobsacked Sophos are missing this trick! It also leaves open a big security risk.
Does anyone know if this is on the roadmap? Or can you point me to a Sophos employee who can escalate my request, rather than putting it in the bin. First line support seem to read off a script and not action my requests.
I look forward to anyone's response.
Thanks,
Jon
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