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SAV did not update. hard to uninstall. new install impossible. have auto update install log file. had that issue

a few months ago, too. getting a bit upset. can anybody help? thank you!



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  • Hello --3,

    alsvc.exe is the AutoUpdate Service - it shouldn't run if the Sophos AutoUpdate Service isn't listed under Services (Dienste). Is it listed? You could also search the registry for alsvc.exe

    A service can be deleted (after it has been stopped - can you stop it?) using sc delete. Perhaps also kill almon and then retry the setup.

    Christian

  • all listed, running, and I can stop them. stopping them and deleting after the effort of uninstalling them (including the use of MS installer cleanup) and then reinstall - all that has been done to where I am now ...

  • Hello --3,

    if the service is deleted the Installer should either fail with a different error or there is an issue with the Services registry key.

    Christian

  • which means what?

    at the uninstall I also deleted registry-entries like it was proposed in the link mentioned above. should they reappear with a new installation? or with the system set-back? no sophos at HKLM-software, but at system > CCS > services ...

  • one of the actual logs:

    2017-07-27 10:59:27 Entering wWinMain
    
    2017-07-27 10:59:27 Entering CInfrastructureModule::ServiceMain
    
    2017-07-27 10:59:27 Entering CInfrastructureModule::PreMessageLoop
    
    2017-07-27 10:59:27 CInfrastructureModule::StartComponentManager: Creating marshalling wrapper instance
    
    2017-07-27 10:59:27 Entering CStartupManager::Start
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ApplicationManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ApplicationManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of AuthorisationListManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of AuthorisationListManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of BackgroundScanFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of BackgroundScanFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of BHOManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of BHOManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ConfigurationManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ConfigurationManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ConstantDSFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ConstantDSFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ConsumerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ConsumerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of CurativeActionFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of CurativeActionFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DesktopConnPoint
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DesktopConnPoint
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DetectionFeedback
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DetectionFeedback
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DriveDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DriveDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DriveExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DriveExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DriverExtensionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DriverExtensionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of DriverOperationsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of DriverOperationsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ExclusionFilterProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ExclusionFilterProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ExtensionFilterProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ExtensionFilterProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of FileAttributeFilterFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of FileAttributeFilterFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of FileExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of FileExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of FileOpProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of FileOpProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of FSDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of FSDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of GeneralExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of GeneralExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ICManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ICManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of JobSinkFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of JobSinkFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of LiveScansCollection
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of LiveScansCollection
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of LogController
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of LogController
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of LogSourceFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of LogSourceFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of MessageResDSFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of MessageResDSFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of PersistanceManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of PersistanceManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ProcessExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ProcessExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of PUAThreatComponentFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of PUAThreatComponentFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of QuarantineManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of QuarantineManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of QuarantineManagerFacade
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of QuarantineManagerFacade
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of QuarantineStore
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of QuarantineStore
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScanEditFacade
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScanEditFacade
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScanManagerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScanManagerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableDirItemFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableDirItemFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableDriveFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableDriveFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableMemoryFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableMemoryFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableNodeFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableNodeFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableRawFSFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableRawFSFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableRegistryFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableRegistryFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScannableSectorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScannableSectorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScanPostprocessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScanPostprocessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ScanPreprocessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ScanPreprocessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SIPSManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SIPSManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SOCDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SOCDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SOCollectionFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SOCollectionFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of StringResDSFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of StringResDSFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SWIManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SWIManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of SystemInformation
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of SystemInformation
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of TamperProtectionManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of TamperProtectionManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of TDEFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of TDEFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ThreatCauseFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ThreatCauseFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of ThreatFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of ThreatFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of TranslatorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of TranslatorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of UserExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of UserExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of VEAdapterFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of VEAdapterFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of VEManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of VEManager
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Starting CoCreateInstance of WebScanningProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::CreateComponents: Completed CoCreateInstance of WebScanningProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ApplicationManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ApplicationManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on AuthorisationListManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on AuthorisationListManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on BackgroundScanFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on BackgroundScanFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on BHOManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on BHOManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ConfigurationManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ConfigurationManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ConstantDSFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ConstantDSFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ConsumerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ConsumerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on CurativeActionFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on CurativeActionFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DesktopConnPoint
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DesktopConnPoint
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DetectionFeedback
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DetectionFeedback
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DriveDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DriveDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DriveExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DriveExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DriverExtensionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DriverExtensionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on DriverOperationsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on DriverOperationsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ExclusionFilterProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ExclusionFilterProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ExtensionFilterProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ExtensionFilterProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on FileAttributeFilterFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on FileAttributeFilterFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on FileExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on FileExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on FileOpProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on FileOpProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on FSDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on FSDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on GeneralExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on GeneralExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ICManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ICManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on JobSinkFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on JobSinkFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on LiveScansCollection
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on LiveScansCollection
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on LogController
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on LogController
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on LogSourceFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on LogSourceFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on MessageResDSFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on MessageResDSFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on PersistanceManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on PersistanceManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ProcessExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ProcessExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on PUAThreatComponentFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on PUAThreatComponentFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on QuarantineManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on QuarantineManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on QuarantineManagerFacade
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on QuarantineManagerFacade
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on QuarantineStore
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on QuarantineStore
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScanEditFacade
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScanEditFacade
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScanManagerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScanManagerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableDirItemFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableDirItemFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableDriveFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableDriveFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableMemoryFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableMemoryFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableNodeFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableNodeFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableRawFSFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableRawFSFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableRegistryFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableRegistryFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScannableSectorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScannableSectorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScanPostprocessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScanPostprocessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ScanPreprocessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ScanPreprocessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SIPSManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SIPSManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SOCDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SOCDecomposerFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SOCollectionFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SOCollectionFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on StringResDSFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on StringResDSFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SWIManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SWIManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on SystemInformation
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on SystemInformation
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on TamperProtectionManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on TamperProtectionManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on TDEFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on TDEFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ThreatCauseFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ThreatCauseFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on ThreatFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on ThreatFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on TranslatorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on TranslatorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on UserExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on UserExclusionsFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on VEAdapterFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on VEAdapterFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on VEManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on VEManager
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Starting RegisterYourself on WebScanningProcessorFactory
    
    2017-07-27 10:59:27 CStartupManager::RegisterComponents: Completed RegisterYourself on WebScanningProcessorFactory
    
    2017-07-27 10:59:27 Entering CStartupManager::ConfigureComponentManager
    
    2017-07-27 10:59:27 Leaving CStartupManager::ConfigureComponentManager
    
    2017-07-27 10:59:27 CStartupManager::RequestComponents: pCompMan->FindComponent(ConfigurationManager, 1) returned 0xa005000d
    
    2017-07-27 10:59:27 Leaving CStartupManager::Start
    
    2017-07-27 10:59:27 CMarshallingWrapper::CMarshallingWrapper: SM.Start( g_RegPath, pManager )() returned 0xa005000d
    
    2017-07-27 10:59:27 Exception caught in CInfrastructureModule::PreMessageLoop
    
    2017-07-27 10:59:27 Leaving CInfrastructureModule::PreMessageLoop
    
    2017-07-27 10:59:37 Leaving CInfrastructureModule::ServiceMain
    
    2017-07-27 10:59:37 Leaving wWinMain
    
    

  • Der Dienst "Sophos Anti-Virus" wurde mit folgendem dienstspezifischem Fehler beendet: %%-2147467259.

  • so as no help or workaround can be found for my problem I obviously have to quit using sophos after much more than a dozen years. bad, as I was quite satisfied apart from the occasional loss of all service without any notice of the system, as it happened again now. sort of out of the blue quitting service - can make you a bit nervous though ...

  • now windows defender has to do the job. sophos doesn't even want to uninstall properly: stuck with the AV part. have to use the windows cleaning tool again. thanks and goodbye!