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Unable to delete manually files in quarantine

Hi all,

Environment : Windows 2008R2 Server used as a file server

Running Sophos Endpoint Security and Control v10.2 on the server

The antivirus detected several infected files.

In the Quanrantine manager, under the "Available actions" column :

"no action (manual cleanup required)"

When trying to manually remove these files (with a basic Shift+Del), there is a message "Authorization Required" (as files are in quarantine).

Even the main domain administrator login is unsufficient.

How are we supposed to delete those files ?

All the best-

:38977


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