Checkbox Exploit Prevention greyed out after disableing

Question

Hi All, 
 we just startet to use Exploit Prevention. 
 Now my collegue wanted to install a browser PlugIn and Exploit Prevention prevented this. He disabled it in the Sophos Client and was able to install the PlugIn. 
 The problem is that after that the Checkbox for Exploit Prevention is greyed out and you can not enable it again. 
 Even a Update Now on the Sohos Client doesn&acute;t change this it is still greyed out. 
 Only after rebooting the PC it is possible to set it back to enabled. 
 But then you can not disable it anymore. 
 Can you reproduce this? 
 Is there a way to enable Exploit Prevention again without rebooting the PC? 
 
 Thank You, Akira

Jasmin · Answer

Hi Akira 
 Intercept X is available with Sophos Central only. Exploit prevention is available in both Sophos Central and Sophos Enterprise Console. This article will give you more idea about it. 
 Regarding update issue, if you are a Sophos Enterprise console user, you can set the secondary update server and put the Sophos as an update source. So, if the client is not able to communicate with the Update manager, it will directly receive the updates from the Sophos cloud.