Sophos Central Showing Computer That has Endpoint Removed

Question

Hi all, 
 New to Sophos Central and Endpoint so please excuse me if this has been covered many times before :) 
 We are starting to migrate our PCs and servers from SEC to Central Endpoint but had an issue with one so decided to remove it. However, when I check the Central admin console it shows the computer with a nice green tick and the status has green ticks for each component. It shows the last activity was 6 hours ago so I would have thought the dashboard would show this as an alert / issue. Effectively we have an unprotected computer and Sophos Central thinks everything is fine. 
 Is there a threshold that central uses to decide when an alert should be raised if a computer does not update / contact central in a certain amount of time ? This is quite a concern as we have no way of knowing if what the dashboard says is correct. 
 Thanks for any help in advance! 
 Lee

Karlos · Accepted Answer

Hi Leebtish 
 Uninstalling endpoint software will not automatically remove the endpoint from Central. It will still require that step from the Admin. Reason being is that automatically deleting the endpoint when the software is uninstalled would be troublesome for admins with the intention to reinstall. 
 As per the threshold, if you uninstall the endpoint software, it essentially cuts off the communication between Central and the endpoint. But it has no way of knowing whether it's due to an uninstall or because the endpoint is just turned off. So it will just show the last known information it has from it. 
 The first alert you will receive would say "Computer or server out of date." You will receive this when the computer has not updated in the last 24 hours . 
 Cheers, 
 Karlos

jeffmcfarlane · Answer

Option to delete server is under the server name. 
 Click on the server, under the server name there is a delete link. (tiny) 
 Feature request - tickbox to delete server 
 Its not easy to find when under pressure and asking this forum didn't really answer the question. 
 Hope people find this useful...