Intercept X Trial - No Alerts on Central Dashboard?

Question

Didn't know whether to put this under Central or Intercept X, so here I am... 
 I'm trialing Intercept X client to see how it performs over my standard Endpoint Protection clients by throwing test virus and ransomware at both of them. Wen I do, I expect to see Alerts on my Central dashboard for both, but only the standard Endpoints roll up to the Alerts page for me.. 
 I have to navigate to to Threat Analysis Center to see alerts from my IX clients, and this seems to update much more slowly than the Alerts tab for teh Endpoint clients. Is this functioning as designed to have my alerts is two separate locations rather than consolidated under Alerts? It feels liek this is a major oversight and Alerts should be visible under teh Alerts tab, no? 
 Alerts Tab doesn't show my IX details:

versus TAC: 
 
 Please tell me that I'm just doing something wrong and this isn't another Sophos-click fest to get information... 
 Thanks, Michael

MEric · Accepted Answer

Hi Michael, 
 The Alerts tab only shows information that requires administrative interaction such as a reboot required on a machine or a manual cleanup is required. For things seen in TAC such as Eicar, they don't show up in Alerts as Sophos Endpoint Protection has already stopped and cleaned up the threats, thus no administrative interaction is required. TAC provides more information on where a detection originated from if one wants to perform a Root Cause Analysis. With that information one can determine if a malicious file was downloaded and opened via web/email or coming from another computer in the network. TAC can be used to do a lot more and this is just one of those possibilities.