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Sophos Central Data Loss Prevention "allow file transfer" Events not showing

Hello,

I have a Data Loss Prevention policy rule set to log all USB file transfers across all Endpoints. However it seems the events are not being reported to Sophos Central. There are a small amount of events logged from over 2 months ago. There is nothing in the logs for 2 months now despite there being well over 1k peripherial usb devices logged. I was even experimenting with changing the rule to Allow after user confirm the other day which ended up blocking at least 5 USB events that I know of (apparently messages require the user to have local admin without which it just blocks). Those events are not in the Central logs.

I tested the rule today directly and confirmed the Endpoint does show the file transfers events locally, just not in the Central logs. Any ideas what's going wrong and how to fix this?



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